12-08-2005 05:24 PM - edited 03-18-2019 05:22 PM
I'm testing the VPIM communication with the 3rd party system(Callexpress) and have a delivery issue.
1. Unity and Callexpress both systems are on the same AD domain as name domain1.com
- create two DNS zones that domain1.com and yyyy.ca and register the A and MX record. unity into domain1.com and Callexpress to yyyy.ca
2. Unity(4.0.4sr1)
- primary location, dialID=1111, SMTP domain=domain1.com
- delivery location, dialID=2222, SMTP domain=yyyy.ca
- subscriber ext=5001
3. Exchange VC
- VPIM transport sink=domain1.com
- recipient policies=@domain1.com
4. Callexpress
- primary location, dialID=2222, SMTP domain=yyyy.ca
- delivery location, dialID=1111, SMTP domain=domain1.com
- subscriber ext=2002
5. if I send a message from Unity to callexpress, fails the delivery with showing the recipient as to:2222+5F2002@domain1.com
6. if I sending from callexpress, success the delivery with format from:2222+5F2002@domain1.com, to:test1@domain1.com
Q} why the Unity send the SMTP doamin format as domain1.com instead of yyyy.ca? or please advide to resolve the issue.
Thanks in advance,
12-08-2005 05:53 PM
it was DNS name issue. copied the callexpress name from dynamically learned via the AD into yyyy.ca zone's A and MX record.
12-12-2005 06:05 AM
my previous resolution was wrong. it was my mistake by coincidence. the problem was SMTP domain yyyy.ca in the exchange default policy. since remove it I can successfully able to sending from Unity to Callexpress.
- recipient policies=@domain1.com, @yyyy.ca
The SMTP domain described is the production environment. is there any way to send from Untiy to Callexpress with keep the yyyy.ca which Callexpress's local domain?
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