cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
439
Views
5
Helpful
2
Replies

Unity with multiple schedules

travis-dennis_2
Level 7
Level 7

Hey Unity gurus and guruettes. I have a customer that wants 3 schedules on Unity and I can only see how to do an Open and Closed on the schedule and the others seem to be manual

From 8:00 AM to 9:00 PM they want it to ring an extension. From 9:01 PM to 7:30 AM they want the closed messages. From 7:31 AM to 7:59 AM they want to ring to 7 or eight different extensions but back to the main numer VM if no answer. Anybody know how this can be done?

2 Replies 2

lindborg
Cisco Employee
Cisco Employee

You can do this by chaining call handlers together - same way to do pre done holiday greetings. Check out the "Audiotext applications in Unity" paper on the Documents page of www.CiscoUnitytools.com for more details on how to set this type of thing up.

On point as usual. Thanks Jeff!