cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
336
Views
0
Helpful
2
Replies

Unity4.0(3)Diconnect after * setting up Private lists

cgermain
Level 1
Level 1

Sometimes, when adding names in Private Lists, the system asks you to press * if when you are done, but then disconnects "goodbye" not allowing the names to be added.

Does anyone know if there is a fix for this?

2 Replies 2

lindborg
Cisco Employee
Cisco Employee

Any errors/warnings in the application event log when this happens?

I am getting the failsafe when entering users via TUI and the following error shows in the App event log:

An unexpected error has occured while a subscriber is on the phone with Unity. This can potentially result in the subscriber hearing the failsafe conversation. Technical details are - IAvDohDistributionList::Add returned [0x80040e2f] on line 350 of file e:\views\cs_ue4.0.3.159\un_Conv1\AvConvSubscriber\AvConvSubUtilsSvr\AvSAddNames.cpp.