09-21-2007 06:30 AM - edited 03-18-2019 07:51 PM
I installed ENC and FRA both but I able to see only English from subscriber conversation and call handler.
-Language license=2
-I have three directory on \localoze\defaultconfiguraito\
1)ENC
2)ENU
3)FRA
why I able to see English only from the language selection even installed FRA?
Thanks in advance,
Solved! Go to Solution.
09-21-2007 06:59 AM
Hi John,
It looks like the old 3 - Languages 2- License's issue. Try selecting FRA via this method;
The number of language licenses available determines how many phone, TTS, and GUI languages Cisco Unity can load and use at a time. For example, if your organization has two phone language licenses, but has four languages installed, Cisco Unity will allow you to load and use only two at any one time. You can, however, select which two are used, and you can change this selection at any time. This flexibility allows you to better manage the language needs of your users.
Specifying Phone Languages
You specify a default phone language and other system-wide phone language settings on the System > Configuration > Phone Languages page.
From this good older doc;
http://www.cisco.com/en/US/docs/voice_ip_comm/unity/402/administration/guide/ex/SAG_0090.html
Hope this helps!
Rob
09-21-2007 06:59 AM
Hi John,
It looks like the old 3 - Languages 2- License's issue. Try selecting FRA via this method;
The number of language licenses available determines how many phone, TTS, and GUI languages Cisco Unity can load and use at a time. For example, if your organization has two phone language licenses, but has four languages installed, Cisco Unity will allow you to load and use only two at any one time. You can, however, select which two are used, and you can change this selection at any time. This flexibility allows you to better manage the language needs of your users.
Specifying Phone Languages
You specify a default phone language and other system-wide phone language settings on the System > Configuration > Phone Languages page.
From this good older doc;
http://www.cisco.com/en/US/docs/voice_ip_comm/unity/402/administration/guide/ex/SAG_0090.html
Hope this helps!
Rob
09-21-2007 07:04 AM
Thanks a lot Rob
09-21-2007 07:13 AM
You are most welcome John:)
Take care,
Rob
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