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Upgrade Unity Connection from 9.x to 10.5 error

cristian.munoz
Level 4
Level 4

‎03-27-2017 01:52 PM - edited ‎03-19-2019 12:16 PM

Hi All

I have problem with the upgrade UC from 9 to 10.5. The VMware have mem 4GB, vCPU1, HDD 160 GB, vSphere 64-bit and network adapter vmxnet3.

Please, see the attachment.

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4 Replies 4

cristian.munoz
Level 4
Level 4

‎03-29-2017 12:16 PM

Hello

Can anybody help me?

TIA

Cristian

0 Helpful

cristian.munoz
Level 4
Level 4
In response to cristian.munoz

‎03-30-2017 01:38 PM

Hello

Please see the logs.

03/26/2017 18:30:01 ServerApiManager|INITIALIZE: sam_hssi_mode_init=0|<LVL::Debug>
03/26/2017 18:30:01 refresh_upgrade|Initializing the history log API|<LVL::Info>
03/26/2017 18:30:01 refresh_upgrade|Initializing the xplatformconfig API|<LVL::Info>
03/26/2017 18:30:01 refresh_upgrade|Initializing the xproduct API|<LVL::Info>
03/26/2017 18:30:01 refresh_upgrade|Initializing the upgrade lib API|<LVL::Info>
03/26/2017 18:30:01 refresh_upgrade|Initialize setup functions|<LVL::Info>
03/26/2017 18:30:01 refresh_upgrade|Copying /mnt/source/Cisco/install/setup/utils.sh to /common/download/10.5.2.14901-1/Cisco|<LVL::Debug>
03/26/2017 18:30:01 refresh_upgrade|Calling "source /common/download/10.5.2.14901-1/Cisco/utils.sh"|<LVL::Debug>
03/26/2017 18:30:01 refresh_upgrade|Copying /mnt/source/Cisco/install/lib/check_upgrade_space.sh to /common/download/10.5.2.14901-1/Cisco|<LVL::Debug>
03/26/2017 18:30:01 refresh_upgrade|Calling "source /common/download/10.5.2.14901-1/Cisco/check_upgrade_space.sh"|<LVL::Debug>
03/26/2017 18:30:01 refresh_upgrade|Initialize setup functions complete|<LVL::Info>
03/26/2017 18:30:01 refresh_upgrade|Parse argument upgradeType=RU|<LVL::Debug>
03/26/2017 18:30:01 refresh_upgrade|_set_upgrade_status_attribute: upgradeType set to RU|<LVL::Debug>
03/26/2017 18:30:01 refresh_upgrade|Getting deployment ID from active side|<LVL::Info>
03/26/2017 18:30:01 refresh_upgrade|Copy /usr/local/platform/conf/platformConfig.xml to /common/cisco/platformConfig.xml|<LVL::Info>
03/26/2017 18:30:01 refresh_upgrade|Calling "cp /usr/local/platform/conf/platformConfig.xml /common/cisco/platformConfig.xml"|<LVL::Debug>

03/26/2017 18:30:04 refresh_upgrade|Initialize staging area|<LVL::Info>
03/26/2017 18:30:04 refresh_upgrade|Initialize globals for hard drive|<LVL::Debug>
03/26/2017 18:30:04 refresh_upgrade|Calling rm -rf /common/refresh_upgrade /common/component|<LVL::Debug>

03/26/2017 18:30:23 refresh_upgrade|(CAPTURE) Mail notification cancelled - smtp server address for email not found! [/common/cisco/platformConfig.xml]|<LVL::Debug>
03/26/2017 18:30:23 refresh_upgrade|Copy /mnt/source to /common/refresh_upgrade|<LVL::Info>
03/26/2017 18:30:24 refresh_upgrade|Execute find /mnt/source and cpio to /common/refresh_upgrade. This may take several minutes.|<LVL::Debug>

03/26/2017 18:33:07 refresh_upgrade|Copy source files to staging area complete|<LVL::Info>
03/26/2017 18:33:07 refresh_upgrade|Initialize staging area complete|<LVL::Info>
03/26/2017 18:33:07 refresh_upgrade|Check if the upgrade is allowed|<LVL::Info>
03/26/2017 18:33:07 refresh_upgrade|Components found for connection deployment - upgradeable|<LVL::Info>
03/26/2017 18:33:07 refresh_upgrade|connection deployment upgradable |<LVL::Debug>
03/26/2017 18:33:07 refresh_upgrade|Validate hardware for the upgrade|<LVL::Info>

03/26/2017 18:33:07 refresh_upgrade|Hardware is supported for the upgrade|<LVL::Info>

03/26/2017 18:33:11 refresh_upgrade|Validate hardware for "connection" deployment|<LVL::Info>
03/26/2017 18:33:11 refresh_upgrade|Hardware is supported for "connection" deployment|<LVL::Info>
03/26/2017 18:33:11 refresh_upgrade|Validate from version 9.1.2.10000-28|<LVL::Info>
03/26/2017 18:33:11 refresh_upgrade|Upgrade from 9.1.2.10000-28 allowed|<LVL::Info>
03/26/2017 18:33:11 refresh_upgrade|Validate free space for the upgrade|<LVL::Info>

03/26/2017 18:33:29 refresh_upgrade|(CAPTURE) /common/refresh_upgrade/Cisco/install/bin//check_swap_space.sh: line 11: getDeploymentInstallConfigSwapIncreaseSize: command not found|<LVL::Debug>
03/26/2017 18:33:29 refresh_upgrade|(CAPTURE) /common/refresh_upgrade/Cisco/install/bin//check_swap_space.sh: line 17: [: 2064: unary operator expected|<LVL::Debug>
03/26/2017 18:33:29 refresh_upgrade|(CAPTURE) (standard_in) 1: parse error|<LVL::Debug>
03/26/2017 18:33:29 refresh_upgrade|(CAPTURE) (standard_in) 1: parse error|<LVL::Debug>
03/26/2017 18:33:29 refresh_upgrade|(CAPTURE) Free space: 49505123760, Needed space: 15403614696|<LVL::Debug>
03/26/2017 18:33:29 refresh_upgrade|Free space validation complete|<LVL::Info>
03/26/2017 18:33:29 refresh_upgrade|Run component export scripts|<LVL::Debug>
03/26/2017 18:33:29 component_install|Initializing xproduct.sh API|<LVL::Debug>
03/26/2017 18:33:29 component_install|Initializing xcomponent.sh API|<LVL::Debug>
03/26/2017 18:33:29 component_install|Initializing xplatformconfig.sh API|<LVL::Debug>
03/26/2017 18:33:29 component_install|PATH=/usr/local/cm/db/informix:/usr/local/cm/db/informix/bin:/usr/local/cm/bin:/usr/local//thirdparty/java/j2sdk/bin:/usr/local/sbin:/usr/local/bin:/sbin:/bin:/usr/sbin:/usr/bin:/sbin:/home/sftpuser:/root/.security:/root/bin:/common/download/10.5.2.14901-1/Cisco/bin:/usr/local/Nuance/nuance-version:/usr/local/Nuance/nuance-version:/usr/kerberos/sbin:/usr/kerberos/bin:/usr/local/sbin:/sbin:/usr/sbin:/bin:/usr/bin:/sbin:/home/sftpuser:/root/.security:/usr/local/thirdparty/java/j2sdk/bin:/opt/cisco/connection/bin|<LVL::Info>
03/26/2017 18:33:29 component_install|LD_LIBRARY_PATH=/usr/local/lib:/usr/local/thirdparty/java/j2sdk/jre/lib/i386:/usr/local/thirdparty/java/j2sdk/jre/lib/i386/server:/usr/lib/pgsql:/usr/lib:/usr/local/cm/lib:/usr/local/platform/lib:/common/download/10.5.2.14901-1/Cisco/lib:/opt/cisco/install/lib:|<LVL::Info>
03/26/2017 18:33:29 component_install|Parse argument export|<LVL::Debug>
03/26/2017 18:33:29 component_install|Parse argument mode=refresh-upgrade|<LVL::Debug>
03/26/2017 18:33:29 component_install|Parse argument install_root=/common/refresh_upgrade/Cisco|<LVL::Debug>
03/26/2017 18:33:29 component_install|Parse argument data_root=/common|<LVL::Debug>
03/26/2017 18:33:29 component_install|Run component export scripts, mode refresh-upgrade|<LVL::Info>
03/26/2017 18:33:29 component_install|Initialize product data, mode refresh-upgrade|<LVL::Info>
03/26/2017 18:33:29 component_install|Initialize "to" side product version|<LVL::Info>
03/26/2017 18:33:29 component_install|Access "to" side API|<LVL::Debug>
03/26/2017 18:33:29 component_install|Got version 10.5.2.14901-1|<LVL::Debug>
03/26/2017 18:33:29 component_install|Initialize "to" side product version complete|<LVL::Info>
03/26/2017 18:33:29 component_install|Initialize "from" side product version|<LVL::Info>
03/26/2017 18:33:29 component_install|Access "from" side API|<LVL::Debug>

03/26/2017 18:33:29 component_install|Got version 9.1.2.10000-28|<LVL::Debug>

03/26/2017 18:33:29 component_install|Initialize "from" side product version complete|<LVL::Info>
03/26/2017 18:33:29 component_install|Initialize product data complete|<LVL::Info>

03/26/2017 18:33:30 component_install|Initialize component data, mode refresh-upgrade|<LVL::Info>
03/26/2017 18:33:30 component_install|Initialize ucos "to" side version|<LVL::Info>
03/26/2017 18:33:30 component_install|Access "to" side API|<LVL::Debug>
03/26/2017 18:33:30 component_install|Got version 10.5.2.14901-1|<LVL::Debug>
03/26/2017 18:33:30 component_install|Initialize ucos "to" side version complete|<LVL::Info>
03/26/2017 18:33:30 component_install|Initialize ucos "from" side version|<LVL::Info>
03/26/2017 18:33:30 component_install|Component ucos available on active side|<LVL::Debug>
03/26/2017 18:33:30 component_install|Access "from" side API|<LVL::Debug>
03/26/2017 18:33:30 component_install|Got version 9.1.2.10000-28|<LVL::Debug>
03/26/2017 18:33:30 component_install|Initialize ucos "from" side version complete|<LVL::Info>
03/26/2017 18:33:30 component_install|Initialize global data complete|<LVL::Info>
03/26/2017 18:33:30 component_install|Build the command list for ucos|<LVL::Info>
03/26/2017 18:33:30 component_install|Initialize command list|<LVL::Debug>
03/26/2017 18:33:30 component_install|Build ucos export phase commands|<LVL::Debug>
03/26/2017 18:33:30 component_install|Processing ucos export element|<LVL::Debug>
03/26/2017 18:33:31 component_install|Building the command list for ucos is complete|<LVL::Info>
03/26/2017 18:33:31 component_install|Command execution for ucos component RTMTStart|<LVL::Notice>
03/26/2017 18:33:31 component_install|Execute commands in the command list for ucos component|<LVL::Info>
03/26/2017 18:33:31 component_install|No commands to execute for ucos component|<LVL::Info>
03/26/2017 18:33:31 component_install|Command execution for ucos component is complete|<LVL::Info>
03/26/2017 18:33:31 component_install|Command execution for ucos component RTMTFinish|<LVL::Notice>
03/26/2017 18:33:31 component_install|Initialize component data, mode refresh-upgrade|<LVL::Info>
03/26/2017 18:33:31 component_install|Initialize ucplatform "to" side version|<LVL::Info>
03/26/2017 18:33:31 component_install|Access "to" side API|<LVL::Debug>
03/26/2017 18:33:31 component_install|Got version 10.5.2.14901-1|<LVL::Debug>
03/26/2017 18:33:31 component_install|Initialize ucplatform "to" side version complete|<LVL::Info>
03/26/2017 18:33:31 component_install|Initialize ucplatform "from" side version|<LVL::Info>

03/26/2017 18:33:31 component_install|Component ucplatform available on active side|<LVL::Debug>
03/26/2017 18:33:31 component_install|Access "from" side API|<LVL::Debug>

03/26/2017 18:33:31 component_install|Got version 9.1.2.10000-28|<LVL::Debug>
03/26/2017 18:33:31 component_install|Initialize ucplatform "from" side version complete|<LVL::Info>
03/26/2017 18:33:31 component_install|Initialize global data complete|<LVL::Info>
03/26/2017 18:33:31 component_install|Build the command list for ucplatform|<LVL::Info>
03/26/2017 18:33:31 component_install|Initialize command list|<LVL::Debug>
03/26/2017 18:33:31 component_install|Build ucplatform export phase commands|<LVL::Debug>
03/26/2017 18:33:31 component_install|Processing ucplatform export element|<LVL::Debug>
03/26/2017 18:33:32 component_install|Processing ucplatform script element|<LVL::Debug>
03/26/2017 18:33:32 component_install|calculating timeout from script|<LVL::Debug>
03/26/2017 18:33:32 component_install|Add "security_prepare RU Export 10.5.2.14901-1 9.1.2.10000-28 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt" to command list|<LVL::Debug>
03/26/2017 18:33:32 component_install|Processing ucplatform script element|<LVL::Debug>
03/26/2017 18:33:32 component_install|calculating timeout from script|<LVL::Debug>
03/26/2017 18:33:32 component_install|Add "password_migrate RU Export 10.5.2.14901-1 9.1.2.10000-28 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt" to command list|<LVL::Debug>
03/26/2017 18:33:32 component_install|Processing ucplatform script element|<LVL::Debug>
03/26/2017 18:33:32 component_install|calculating timeout from script|<LVL::Debug>
03/26/2017 18:33:32 component_install|Add "ssh_keys_migrate RU Export 10.5.2.14901-1 9.1.2.10000-28 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt" to command list|<LVL::Debug>
03/26/2017 18:33:32 component_install|Processing ucplatform script element|<LVL::Debug>
03/26/2017 18:33:32 component_install|calculating timeout from script|<LVL::Debug>
03/26/2017 18:33:32 component_install|Add "installed_options_migrate RU Export 10.5.2.14901-1 9.1.2.10000-28 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt" to command list|<LVL::Debug>
03/26/2017 18:33:32 component_install|Processing ucplatform script element|<LVL::Debug>
03/26/2017 18:33:32 component_install|calculating timeout from script|<LVL::Debug>
03/26/2017 18:33:32 component_install|Add "platform_certs_migrate RU Export 10.5.2.14901-1 9.1.2.10000-28 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt" to command list|<LVL::Debug>
03/26/2017 18:33:32 component_install|Processing ucplatform script element|<LVL::Debug>
03/26/2017 18:33:32 component_install|calculating timeout from script|<LVL::Debug>
03/26/2017 18:33:32 component_install|Add "is_ils_active RU Export 10.5.2.14901-1 9.1.2.10000-28 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt" to command list|<LVL::Debug>
03/26/2017 18:33:32 component_install|Processing ucplatform script element|<LVL::Debug>
03/26/2017 18:33:32 component_install|calculating timeout from script|<LVL::Debug>
03/26/2017 18:33:32 component_install|Add "servm_export RU Export 10.5.2.14901-1 9.1.2.10000-28 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt" to command list|<LVL::Debug>
03/26/2017 18:33:32 component_install|Processing ucplatform script element|<LVL::Debug>
03/26/2017 18:33:32 component_install|calculating timeout from script|<LVL::Debug>
03/26/2017 18:33:32 component_install|Add "network_files_migrate RU Export 10.5.2.14901-1 9.1.2.10000-28 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt" to command list|<LVL::Debug>
03/26/2017 18:33:33 component_install|Processing ucplatform script element|<LVL::Debug>
03/26/2017 18:33:33 component_install|calculating timeout from script|<LVL::Debug>
03/26/2017 18:33:33 component_install|Add "drf_migrate RU Export 10.5.2.14901-1 9.1.2.10000-28 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt" to command list|<LVL::Debug>
03/26/2017 18:33:33 component_install|Processing ucplatform script element|<LVL::Debug>

03/26/2017 18:33:33 component_install|calculating timeout from script|<LVL::Debug>
03/26/2017 18:33:33 component_install|Add "cup_platformConfig_migrate RU Export 10.5.2.14901-1 9.1.2.10000-28 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt" to command list|<LVL::Debug>

03/26/2017 18:33:33 component_install|Processing ucplatform script element|<LVL::Debug>
03/26/2017 18:33:33 component_install|calculating timeout from script|<LVL::Debug>
03/26/2017 18:33:33 component_install|Add "ccm_platformConfig_migrate RU Export 10.5.2.14901-1 9.1.2.10000-28 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt" to command list|<LVL::Debug>
03/26/2017 18:33:33 component_install|Processing ucplatform script element|<LVL::Debug>
03/26/2017 18:33:33 component_install|calculating timeout from script|<LVL::Debug>
03/26/2017 18:33:33 component_install|Add "ccm_encrypt_migrate RU Export 10.5.2.14901-1 9.1.2.10000-28 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt" to command list|<LVL::Debug>
03/26/2017 18:33:33 component_install|Building the command list for ucplatform is complete|<LVL::Info>
03/26/2017 18:33:33 component_install|Command execution for ucplatform component RTMTStart|<LVL::Notice>
03/26/2017 18:33:33 component_install|Execute commands in the command list for ucplatform component|<LVL::Info>
03/26/2017 18:33:33 component_install|Search path is /common/refresh_upgrade/Cisco/ucplatform/scripts:/usr/local/cm/script|<LVL::Debug>
03/26/2017 18:33:33 component_install|Checking command /common/refresh_upgrade/Cisco/ucplatform/scripts/security_prepare|<LVL::Debug>
03/26/2017 18:33:33 component_install|Execute "/common/refresh_upgrade/Cisco/ucplatform/scripts/security_prepare RU Export 10.5.2.14901-1 9.1.2.10000-28 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt"|<LVL::Debug>
03/26/2017 18:33:33 security_prepare|Parse arguments|<LVL::Debug>
03/26/2017 18:33:33 security_prepare|Validate arguments|<LVL::Debug>
03/26/2017 18:33:33 security_prepare|Initialize global variables|<LVL::Debug>
03/26/2017 18:33:33 security_prepare|Handle Security Information|<LVL::Debug>
03/26/2017 18:33:33 security_prepare|Export security information|<LVL::Debug>
03/26/2017 18:33:33 security_prepare|Export /etc/shadow file|<LVL::Debug>
03/26/2017 18:33:33 security_prepare|Export login warning message|<LVL::Debug>
03/26/2017 18:33:33 security_prepare|Export SFTP data|<LVL::Debug>
03/26/2017 18:33:34 security_prepare|Export DRF data|<LVL::Debug>
03/26/2017 18:33:34 security_prepare|Export CCM Service Data|<LVL::Debug>
03/26/2017 18:33:34 security_prepare|Export IPSec Data to /common/component/ucplatform|<LVL::Debug>

03/26/2017 18:33:35 security_prepare|get_fips_status returning fips_cnf as 0|<LVL::Debug>
03/26/2017 18:33:35 security_prepare|exporting certificates for non-fips mode|<LVL::Debug>
03/26/2017 18:33:35 security_prepare|Export Tomcat Data|<LVL::Debug>
03/26/2017 18:33:35 security_prepare|Export FIPS settings|<LVL::Debug>
03/26/2017 18:33:35 security_prepare|fips.cnf found copying fips.cnf|<LVL::Debug>
03/26/2017 18:33:35 security_prepare|security information prepare successful|<LVL::Info>
03/26/2017 18:33:35 component_install|Search path is /common/refresh_upgrade/Cisco/ucplatform/scripts:/usr/local/cm/script|<LVL::Debug>
03/26/2017 18:33:35 component_install|Checking command /common/refresh_upgrade/Cisco/ucplatform/scripts/password_migrate|<LVL::Debug>
03/26/2017 18:33:35 component_install|Execute "/common/refresh_upgrade/Cisco/ucplatform/scripts/password_migrate RU Export 10.5.2.14901-1 9.1.2.10000-28 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt"|<LVL::Debug>
03/26/2017 18:33:35 password_migrate|Handle password information|<LVL::Debug>
03/26/2017 18:33:35 password_migrate|Export password information|<LVL::Info>
03/26/2017 18:33:35 password_migrate|Calling mkdir -p /common/component/ucplatform/etc/pam.d|<LVL::Info>
03/26/2017 18:33:35 password_migrate|password information migrate successful|<LVL::Info>
03/26/2017 18:33:35 component_install|Search path is /common/refresh_upgrade/Cisco/ucplatform/scripts:/usr/local/cm/script|<LVL::Debug>
03/26/2017 18:33:35 component_install|Checking command /common/refresh_upgrade/Cisco/ucplatform/scripts/ssh_keys_migrate|<LVL::Debug>
03/26/2017 18:33:35 component_install|Execute "/common/refresh_upgrade/Cisco/ucplatform/scripts/ssh_keys_migrate RU Export 10.5.2.14901-1 9.1.2.10000-28 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt"|<LVL::Debug>
03/26/2017 18:33:35 component_install|Search path is /common/refresh_upgrade/Cisco/ucplatform/scripts:/usr/local/cm/script|<LVL::Debug>
03/26/2017 18:33:35 component_install|Checking command /common/refresh_upgrade/Cisco/ucplatform/scripts/installed_options_migrate|<LVL::Debug>
03/26/2017 18:33:35 component_install|Execute "/common/refresh_upgrade/Cisco/ucplatform/scripts/installed_options_migrate RU Export 10.5.2.14901-1 9.1.2.10000-28 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt"|<LVL::Debug>

03/26/2017 18:33:53 component_install|Search path is /common/refresh_upgrade/Cisco/ucplatform/scripts:/usr/local/cm/script|<LVL::Debug>
03/26/2017 18:33:53 component_install|Checking command /common/refresh_upgrade/Cisco/ucplatform/scripts/platform_certs_migrate|<LVL::Debug>
03/26/2017 18:33:53 component_install|Execute "/common/refresh_upgrade/Cisco/ucplatform/scripts/platform_certs_migrate RU Export 10.5.2.14901-1 9.1.2.10000-28 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt"|<LVL::Debug>
03/26/2017 18:33:53 platform_certs_migrate|Source major version: 9|<LVL::Info>
03/26/2017 18:33:53 platform_certs_migrate|Export platform certificates|<LVL::Info>
03/26/2017 18:33:53 platform_certs_migrate|starting refresh upgrade export certs copy|<LVL::Info>
03/26/2017 18:33:53 platform_certs_migrate|creating /common/component/ucplatform|<LVL::Info>
03/26/2017 18:33:53 platform_certs_migrate|Set 755 permissions for files under /usr/local/platform/.security/tomcat/certs|<LVL::Info>
03/26/2017 18:33:54 platform_certs_migrate|starting refresh upgrade export certs copy|<LVL::Info>
03/26/2017 18:33:54 platform_certs_migrate|creating /common/component/ucplatform|<LVL::Info>
03/26/2017 18:33:54 platform_certs_migrate|Set 755 permissions for files under /usr/local/platform/.security/ipsec/certs|<LVL::Info>

03/26/2017 18:33:54 platform_certs_migrate|exporting certmon config|<LVL::Info>
03/26/2017 18:33:54 platform_certs_migrate|creating /common/component/ucplatform/config|<LVL::Info>
03/26/2017 18:33:54 platform_certs_migrate|copy /usr/local/platform/conf/certMonitorConfig.xml /common/component/ucplatform/conf/|<LVL::Info>
03/26/2017 18:33:54 platform_certs_migrate|Export bulk sftp config|<LVL::Info>
03/26/2017 18:33:54 platform_certs_migrate|sftp config not available|<LVL::Info>
03/26/2017 18:33:54 platform_certs_migrate|platform certificates migrate successful|<LVL::Info>
03/26/2017 18:33:54 component_install|Search path is /common/refresh_upgrade/Cisco/ucplatform/scripts:/usr/local/cm/script|<LVL::Debug>
03/26/2017 18:33:54 component_install|Checking command /common/refresh_upgrade/Cisco/ucplatform/scripts/is_ils_active|<LVL::Debug>
03/26/2017 18:33:54 component_install|Execute "/common/refresh_upgrade/Cisco/ucplatform/scripts/is_ils_active RU Export 10.5.2.14901-1 9.1.2.10000-28 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt"|<LVL::Debug>

03/26/2017 18:33:55 component_install|Search path is /common/refresh_upgrade/Cisco/ucplatform/scripts:/usr/local/cm/script|<LVL::Debug>
03/26/2017 18:33:55 component_install|Checking command /common/refresh_upgrade/Cisco/ucplatform/scripts/servm_export|<LVL::Debug>
03/26/2017 18:33:55 component_install|Execute "/common/refresh_upgrade/Cisco/ucplatform/scripts/servm_export RU Export 10.5.2.14901-1 9.1.2.10000-28 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt"|<LVL::Debug>
03/26/2017 18:33:56 servm_export|Start servm Export processing|<LVL::Info>
03/26/2017 18:33:56 servm_export|Copying /usr/local/cm//../platform/conf/activate.conf to /common/component/ucplatform|<LVL::Info>
03/26/2017 18:33:56 servm_export|Copying /usr/local/cm//../platform/conf/services.conf to /common/component/ucplatform|<LVL::Info>
03/26/2017 18:33:56 servm_export|SUCCESS: servm Export processing completed|<LVL::Info>
03/26/2017 18:33:56 component_install|Search path is /common/refresh_upgrade/Cisco/ucplatform/scripts:/usr/local/cm/script|<LVL::Debug>
03/26/2017 18:33:56 component_install|Checking command /common/refresh_upgrade/Cisco/ucplatform/scripts/network_files_migrate|<LVL::Debug>
03/26/2017 18:33:56 component_install|Execute "/common/refresh_upgrade/Cisco/ucplatform/scripts/network_files_migrate RU Export 10.5.2.14901-1 9.1.2.10000-28 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt"|<LVL::Debug>
03/26/2017 18:33:56 network_files_migrate|Export network configuration files to /common/component/ucplatform/etc/sysconfig/network-scripts|<LVL::Info>
03/26/2017 18:33:56 network_files_migrate|Calling mkdir -p /common/component/ucplatform/etc/sysconfig/network-scripts|<LVL::Debug>
03/26/2017 18:33:56 network_files_migrate|Calling mkdir -p /common/component/ucplatform/common|<LVL::Debug>
03/26/2017 18:33:56 network_files_migrate|Copy network configuration files|<LVL::Info>
03/26/2017 18:33:56 network_files_migrate|Copying /etc/sysconfig/network-scripts/ifcfg-eth0 to /common/component/ucplatform/etc/sysconfig/network-scripts/ifcfg-eth0|<LVL::Debug>
03/26/2017 18:33:56 network_files_migrate|Copying /etc/sysconfig/network to /common/component/ucplatform/etc/sysconfig/network|<LVL::Debug>
03/26/2017 18:33:56 network_files_migrate|Copying /etc/hosts to /common/component/ucplatform/etc/hosts|<LVL::Debug>
03/26/2017 18:33:56 network_files_migrate|Copying /etc/resolv.conf to /common/component/ucplatform/etc/resolv.conf|<LVL::Debug>
03/26/2017 18:33:56 network_files_migrate|Copying //etc/nsswitch.conf to /common/component/ucplatform/etc/nsswitch.conf|<LVL::Debug>
03/26/2017 18:33:56 network_files_migrate|Copying /common/sysctl.conf.append to /common/component/ucplatform/common/sysctl.conf.append|<LVL::Debug>
03/26/2017 18:33:56 network_files_migrate|Copy network configuration files complete|<LVL::Info>
03/26/2017 18:33:56 network_files_migrate|Export network configuration files complete|<LVL::Info>
03/26/2017 18:33:56 component_install|Search path is /common/refresh_upgrade/Cisco/ucplatform/scripts:/usr/local/cm/script|<LVL::Debug>
03/26/2017 18:33:56 component_install|Checking command /common/refresh_upgrade/Cisco/ucplatform/scripts/drf_migrate|<LVL::Debug>
03/26/2017 18:33:56 component_install|Execute "/common/refresh_upgrade/Cisco/ucplatform/scripts/drf_migrate RU Export 10.5.2.14901-1 9.1.2.10000-28 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt"|<LVL::Debug>
03/26/2017 18:33:56 component_install|Search path is /common/refresh_upgrade/Cisco/ucplatform/scripts:/usr/local/cm/script|<LVL::Debug>
03/26/2017 18:33:56 component_install|Checking command /common/refresh_upgrade/Cisco/ucplatform/scripts/cup_platformConfig_migrate|<LVL::Debug>
03/26/2017 18:33:56 component_install|Execute "/common/refresh_upgrade/Cisco/ucplatform/scripts/cup_platformConfig_migrate RU Export 10.5.2.14901-1 9.1.2.10000-28 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt"|<LVL::Debug>
03/26/2017 18:33:57 component_install|Search path is /common/refresh_upgrade/Cisco/ucplatform/scripts:/usr/local/cm/script|<LVL::Debug>
03/26/2017 18:33:57 component_install|Checking command /common/refresh_upgrade/Cisco/ucplatform/scripts/ccm_platformConfig_migrate|<LVL::Debug>
03/26/2017 18:33:57 component_install|Execute "/common/refresh_upgrade/Cisco/ucplatform/scripts/ccm_platformConfig_migrate RU Export 10.5.2.14901-1 9.1.2.10000-28 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt"|<LVL::Debug>
03/26/2017 18:33:57 component_install|Search path is /common/refresh_upgrade/Cisco/ucplatform/scripts:/usr/local/cm/script|<LVL::Debug>
03/26/2017 18:33:57 component_install|Checking command /common/refresh_upgrade/Cisco/ucplatform/scripts/ccm_encrypt_migrate|<LVL::Debug>
03/26/2017 18:33:57 component_install|Execute "/common/refresh_upgrade/Cisco/ucplatform/scripts/ccm_encrypt_migrate RU Export 10.5.2.14901-1 9.1.2.10000-28 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt"|<LVL::Debug>
03/26/2017 18:33:57 ccm_encrypt_migrate|Export ccm encryption data.|<LVL::Debug>
03/26/2017 18:33:57 ccm_encrypt_migrate|Calling mkdir -p /common/component/ucplatform/ccmencrypt|<LVL::Debug>
03/26/2017 18:33:57 ccm_encrypt_migrate|Export ccm encrypt data complete.|<LVL::Debug>
03/26/2017 18:33:57 component_install|Command execution for ucplatform component is complete|<LVL::Info>
03/26/2017 18:33:57 component_install|Command execution for ucplatform component RTMTFinish|<LVL::Notice>

03/26/2017 18:33:57 component_install|Initialize component data, mode refresh-upgrade|<LVL::Info>
03/26/2017 18:33:57 component_install|Initialize ucplatform_cluster "to" side version|<LVL::Info>
03/26/2017 18:33:57 component_install|Access "to" side API|<LVL::Debug>
03/26/2017 18:33:57 component_install|Got version 10.5.2.14901-1|<LVL::Debug>
03/26/2017 18:33:57 component_install|Initialize ucplatform_cluster "to" side version complete|<LVL::Info>
03/26/2017 18:33:57 component_install|Initialize ucplatform_cluster "from" side version|<LVL::Info>
03/26/2017 18:33:57 component_install|Component ucplatform_cluster available on active side|<LVL::Debug>
03/26/2017 18:33:57 component_install|Access "from" side API|<LVL::Debug>

03/26/2017 18:33:57 component_install|Got version 9.1.2.10000-28|<LVL::Debug>
03/26/2017 18:33:57 component_install|Initialize ucplatform_cluster "from" side version complete|<LVL::Info>
03/26/2017 18:33:57 component_install|Initialize global data complete|<LVL::Info>
03/26/2017 18:33:57 component_install|Build the command list for ucplatform_cluster|<LVL::Info>
03/26/2017 18:33:57 component_install|Initialize command list|<LVL::Debug>
03/26/2017 18:33:57 component_install|Build ucplatform_cluster export phase commands|<LVL::Debug>
03/26/2017 18:33:57 component_install|Processing ucplatform_cluster export element|<LVL::Debug>

03/26/2017 18:33:57 component_install|Processing ucplatform_cluster script element|<LVL::Debug>
03/26/2017 18:33:57 component_install|calculating timeout from script|<LVL::Debug>
03/26/2017 18:33:57 component_install|Add "platform_sso_migrate RU Export 10.5.2.14901-1 9.1.2.10000-28 /common/component/ucplatform_cluster /usr/local/cm/ /common/log/install/capture.txt" to command list|<LVL::Debug>
03/26/2017 18:33:58 component_install|Building the command list for ucplatform_cluster is complete|<LVL::Info>
03/26/2017 18:33:58 component_install|Command execution for ucplatform_cluster component RTMTStart|<LVL::Notice>
03/26/2017 18:33:58 component_install|Execute commands in the command list for ucplatform_cluster component|<LVL::Info>
03/26/2017 18:33:58 component_install|Search path is /common/refresh_upgrade/Cisco/ucplatform_cluster/scripts:/usr/local/cm/script|<LVL::Debug>
03/26/2017 18:33:58 component_install|Checking command /common/refresh_upgrade/Cisco/ucplatform_cluster/scripts/platform_sso_migrate|<LVL::Debug>
03/26/2017 18:33:58 component_install|Execute "/common/refresh_upgrade/Cisco/ucplatform_cluster/scripts/platform_sso_migrate RU Export 10.5.2.14901-1 9.1.2.10000-28 /common/component/ucplatform_cluster /usr/local/cm/ /common/log/install/capture.txt"|<LVL::Debug>
03/26/2017 18:33:58 platform_sso_migrate|Source major version: 9|<LVL::Info>
03/26/2017 18:33:58 component_install|Command execution for ucplatform_cluster component is complete|<LVL::Info>
03/26/2017 18:33:58 component_install|Command execution for ucplatform_cluster component RTMTFinish|<LVL::Notice>
03/26/2017 18:33:58 component_install|Initialize component data, mode refresh-upgrade|<LVL::Info>
03/26/2017 18:33:58 component_install|Initialize ucplatform_saml_sso "to" side version|<LVL::Info>
03/26/2017 18:33:58 component_install|Access "to" side API|<LVL::Debug>
03/26/2017 18:33:58 component_install|Got version 10.5.2.14901-1|<LVL::Debug>
03/26/2017 18:33:58 component_install|Initialize ucplatform_saml_sso "to" side version complete|<LVL::Info>
03/26/2017 18:33:58 component_install|Initialize ucplatform_saml_sso "from" side version|<LVL::Info>
03/26/2017 18:33:58 component_install|Component ucplatform_saml_sso not available on active side|<LVL::Debug>
03/26/2017 18:33:58 component_install|Use "from" side product version|<LVL::Debug>
03/26/2017 18:33:58 component_install|Got version 9.1.2.10000-28|<LVL::Debug>
03/26/2017 18:33:58 component_install|Initialize ucplatform_saml_sso "from" side version complete|<LVL::Info>
03/26/2017 18:33:58 component_install|Initialize global data complete|<LVL::Info>
03/26/2017 18:33:58 component_install|Build the command list for ucplatform_saml_sso|<LVL::Info>
03/26/2017 18:33:58 component_install|Initialize command list|<LVL::Debug>
03/26/2017 18:33:58 component_install|Build ucplatform_saml_sso export phase commands|<LVL::Debug>
03/26/2017 18:33:58 component_install|Processing ucplatform_saml_sso export element|<LVL::Debug>
03/26/2017 18:33:58 component_install|Processing ucplatform_saml_sso script element|<LVL::Debug>
03/26/2017 18:33:58 component_install|calculating timeout from script|<LVL::Debug>
03/26/2017 18:33:58 component_install|Add "platform_samlsso_migrate RU Export 10.5.2.14901-1 9.1.2.10000-28 /common/component/ucplatform_saml_sso /usr/local/cm/ /common/log/install/capture.txt" to command list|<LVL::Debug>
03/26/2017 18:33:58 component_install|Building the command list for ucplatform_saml_sso is complete|<LVL::Info>
03/26/2017 18:33:58 component_install|Command execution for ucplatform_saml_sso component RTMTStart|<LVL::Notice>
03/26/2017 18:33:58 component_install|Execute commands in the command list for ucplatform_saml_sso component|<LVL::Info>
03/26/2017 18:33:58 component_install|Search path is /common/refresh_upgrade/Cisco/ucplatform_saml_sso/scripts:/usr/local/cm/script|<LVL::Debug>
03/26/2017 18:33:58 component_install|Checking command /common/refresh_upgrade/Cisco/ucplatform_saml_sso/scripts/platform_samlsso_migrate|<LVL::Debug>
03/26/2017 18:33:59 component_install|Execute "/common/refresh_upgrade/Cisco/ucplatform_saml_sso/scripts/platform_samlsso_migrate RU Export 10.5.2.14901-1 9.1.2.10000-28 /common/component/ucplatform_saml_sso /usr/local/cm/ /common/log/install/capture.txt"|<LVL::Debug>
03/26/2017 18:33:59 platform_samlsso_migrate|Source major version: 9|<LVL::Info>
03/26/2017 18:33:59 component_install|Command execution for ucplatform_saml_sso component is complete|<LVL::Info>
03/26/2017 18:33:59 component_install|Command execution for ucplatform_saml_sso component RTMTFinish|<LVL::Notice>

03/26/2017 18:33:59 component_install|Initialize component data, mode refresh-upgrade|<LVL::Info>
03/26/2017 18:33:59 component_install|Initialize ucplatform_post "to" side version|<LVL::Info>

03/26/2017 18:33:59 component_install|Access "to" side API|<LVL::Debug>

03/26/2017 18:33:59 component_install|Got version 10.5.2.14901-1|<LVL::Debug>
03/26/2017 18:33:59 component_install|Initialize ucplatform_post "to" side version complete|<LVL::Info>
03/26/2017 18:33:59 component_install|Initialize ucplatform_post "from" side version|<LVL::Info>
03/26/2017 18:33:59 component_install|Component ucplatform_post not available on active side|<LVL::Debug>
03/26/2017 18:33:59 component_install|Use "from" side product version|<LVL::Debug>
03/26/2017 18:33:59 component_install|Got version 9.1.2.10000-28|<LVL::Debug>
03/26/2017 18:33:59 component_install|Initialize ucplatform_post "from" side version complete|<LVL::Info>
03/26/2017 18:33:59 component_install|Initialize global data complete|<LVL::Info>
03/26/2017 18:33:59 component_install|Build the command list for ucplatform_post|<LVL::Info>
03/26/2017 18:33:59 component_install|Initialize command list|<LVL::Debug>
03/26/2017 18:33:59 component_install|Build ucplatform_post export phase commands|<LVL::Debug>
03/26/2017 18:33:59 component_install|Processing ucplatform_post export element|<LVL::Debug>
03/26/2017 18:34:00 component_install|Processing ucplatform_post script element|<LVL::Debug>
03/26/2017 18:34:00 component_install|calculating timeout from script|<LVL::Debug>
03/26/2017 18:34:00 component_install|Add "security_prepare RU Export 10.5.2.14901-1 9.1.2.10000-28 /common/component/ucplatform_post /usr/local/cm/ /common/log/install/capture.txt" to command list|<LVL::Debug>
03/26/2017 18:34:00 component_install|Processing ucplatform_post script element|<LVL::Debug>

03/26/2017 18:34:00 component_install|calculating timeout from script|<LVL::Debug>
03/26/2017 18:34:00 component_install|Add "password_migrate RU Export 10.5.2.14901-1 9.1.2.10000-28 /common/component/ucplatform_post /usr/local/cm/ /common/log/install/capture.txt" to command list|<LVL::Debug>

03/26/2017 18:34:01 component_install|Processing ucplatform_post script element|<LVL::Debug>
03/26/2017 18:34:01 component_install|calculating timeout from script|<LVL::Debug>
03/26/2017 18:34:01 component_install|Add "ssh_keys_migrate RU Export 10.5.2.14901-1 9.1.2.10000-28 /common/component/ucplatform_post /usr/local/cm/ /common/log/install/capture.txt" to command list|<LVL::Debug>
03/26/2017 18:34:02 component_install|Processing ucplatform_post script element|<LVL::Debug>
03/26/2017 18:34:02 component_install|calculating timeout from script|<LVL::Debug>
03/26/2017 18:34:02 component_install|Add "installed_options_migrate RU Export 10.5.2.14901-1 9.1.2.10000-28 /common/component/ucplatform_post /usr/local/cm/ /common/log/install/capture.txt" to command list|<LVL::Debug>
03/26/2017 18:34:02 component_install|Processing ucplatform_post script element|<LVL::Debug>
03/26/2017 18:34:02 component_install|calculating timeout from script|<LVL::Debug>
03/26/2017 18:34:02 component_install|Add "network_files_migrate RU Export 10.5.2.14901-1 9.1.2.10000-28 /common/component/ucplatform_post /usr/local/cm/ /common/log/install/capture.txt" to command list|<LVL::Debug>

03/26/2017 18:34:02 component_install|Processing ucplatform_post script element|<LVL::Debug>
03/26/2017 18:34:02 component_install|calculating timeout from script|<LVL::Debug>
03/26/2017 18:34:02 component_install|Add "drf_migrate RU Export 10.5.2.14901-1 9.1.2.10000-28 /common/component/ucplatform_post /usr/local/cm/ /common/log/install/capture.txt" to command list|<LVL::Debug>
03/26/2017 18:34:02 component_install|Building the command list for ucplatform_post is complete|<LVL::Info>
03/26/2017 18:34:02 component_install|Command execution for ucplatform_post component RTMTStart|<LVL::Notice>
03/26/2017 18:34:02 component_install|Execute commands in the command list for ucplatform_post component|<LVL::Info>
03/26/2017 18:34:03 component_install|Search path is /common/refresh_upgrade/Cisco/ucplatform_post/scripts:/usr/local/cm/script|<LVL::Debug>
03/26/2017 18:34:03 component_install|Checking command /common/refresh_upgrade/Cisco/ucplatform_post/scripts/security_prepare|<LVL::Debug>
03/26/2017 18:34:03 component_install|Execute "/common/refresh_upgrade/Cisco/ucplatform_post/scripts/security_prepare RU Export 10.5.2.14901-1 9.1.2.10000-28 /common/component/ucplatform_post /usr/local/cm/ /common/log/install/capture.txt"|<LVL::Debug>
03/26/2017 18:34:03 security_prepare|Parse arguments|<LVL::Debug>
03/26/2017 18:34:03 security_prepare|Validate arguments|<LVL::Debug>
03/26/2017 18:34:03 security_prepare|Initialize global variables|<LVL::Debug>
03/26/2017 18:34:03 security_prepare|Handle Security Information|<LVL::Debug>
03/26/2017 18:34:03 security_prepare|Export security information|<LVL::Debug>
03/26/2017 18:34:03 security_prepare|Export /etc/shadow file|<LVL::Debug>
03/26/2017 18:34:03 security_prepare|Export login warning message|<LVL::Debug>
03/26/2017 18:34:03 security_prepare|Export SFTP data|<LVL::Debug>
03/26/2017 18:34:03 security_prepare|Export DRF data|<LVL::Debug>
03/26/2017 18:34:03 security_prepare|Export CCM Service Data|<LVL::Debug>
03/26/2017 18:34:03 security_prepare|Export IPSec Data to /common/component/ucplatform_post|<LVL::Debug>
03/26/2017 18:34:03 security_prepare|get_fips_status returning fips_cnf as 0|<LVL::Debug>
03/26/2017 18:34:03 security_prepare|exporting certificates for non-fips mode|<LVL::Debug>
03/26/2017 18:34:03 security_prepare|Export Tomcat Data|<LVL::Debug>
03/26/2017 18:34:03 security_prepare|Export FIPS settings|<LVL::Debug>
03/26/2017 18:34:03 security_prepare|fips.cnf found copying fips.cnf|<LVL::Debug>
03/26/2017 18:34:03 security_prepare|security information prepare successful|<LVL::Info>
03/26/2017 18:34:03 component_install|Search path is /common/refresh_upgrade/Cisco/ucplatform_post/scripts:/usr/local/cm/script|<LVL::Debug>
03/26/2017 18:34:03 component_install|Checking command /common/refresh_upgrade/Cisco/ucplatform_post/scripts/password_migrate|<LVL::Debug>
03/26/2017 18:34:03 component_install|Execute "/common/refresh_upgrade/Cisco/ucplatform_post/scripts/password_migrate RU Export 10.5.2.14901-1 9.1.2.10000-28 /common/component/ucplatform_post /usr/local/cm/ /common/log/install/capture.txt"|<LVL::Debug>
03/26/2017 18:34:03 password_migrate|Handle password information|<LVL::Debug>
03/26/2017 18:34:03 password_migrate|Export password information|<LVL::Info>
03/26/2017 18:34:03 password_migrate|Calling mkdir -p /common/component/ucplatform_post/etc/pam.d|<LVL::Info>
03/26/2017 18:34:03 password_migrate|password information migrate successful|<LVL::Info>
03/26/2017 18:34:03 component_install|Search path is /common/refresh_upgrade/Cisco/ucplatform_post/scripts:/usr/local/cm/script|<LVL::Debug>
03/26/2017 18:34:03 component_install|Checking command /common/refresh_upgrade/Cisco/ucplatform_post/scripts/ssh_keys_migrate|<LVL::Debug>
03/26/2017 18:34:03 component_install|Execute "/common/refresh_upgrade/Cisco/ucplatform_post/scripts/ssh_keys_migrate RU Export 10.5.2.14901-1 9.1.2.10000-28 /common/component/ucplatform_post /usr/local/cm/ /common/log/install/capture.txt"|<LVL::Debug>
03/26/2017 18:34:03 component_install|Search path is /common/refresh_upgrade/Cisco/ucplatform_post/scripts:/usr/local/cm/script|<LVL::Debug>
03/26/2017 18:34:03 component_install|Checking command /common/refresh_upgrade/Cisco/ucplatform_post/scripts/installed_options_migrate|<LVL::Debug>
03/26/2017 18:34:03 component_install|Execute "/common/refresh_upgrade/Cisco/ucplatform_post/scripts/installed_options_migrate RU Export 10.5.2.14901-1 9.1.2.10000-28 /common/component/ucplatform_post /usr/local/cm/ /common/log/install/capture.txt"|<LVL::Debug>

03/26/2017 18:34:18 component_install|Search path is /common/refresh_upgrade/Cisco/ucplatform_post/scripts:/usr/local/cm/script|<LVL::Debug>
03/26/2017 18:34:18 component_install|Checking command /common/refresh_upgrade/Cisco/ucplatform_post/scripts/network_files_migrate|<LVL::Debug>
03/26/2017 18:34:18 component_install|Execute "/common/refresh_upgrade/Cisco/ucplatform_post/scripts/network_files_migrate RU Export 10.5.2.14901-1 9.1.2.10000-28 /common/component/ucplatform_post /usr/local/cm/ /common/log/install/capture.txt"|<LVL::Debug>
03/26/2017 18:34:18 network_files_migrate|Export network configuration files to /common/component/ucplatform_post/etc/sysconfig/network-scripts|<LVL::Info>
03/26/2017 18:34:18 network_files_migrate|Calling mkdir -p /common/component/ucplatform_post/etc/sysconfig/network-scripts|<LVL::Debug>
03/26/2017 18:34:18 network_files_migrate|Calling mkdir -p /common/component/ucplatform_post/common|<LVL::Debug>
03/26/2017 18:34:18 network_files_migrate|Copy network configuration files|<LVL::Info>
03/26/2017 18:34:18 network_files_migrate|Copying /etc/sysconfig/network-scripts/ifcfg-eth0 to /common/component/ucplatform_post/etc/sysconfig/network-scripts/ifcfg-eth0|<LVL::Debug>
03/26/2017 18:34:18 network_files_migrate|Copying /etc/sysconfig/network to /common/component/ucplatform_post/etc/sysconfig/network|<LVL::Debug>
03/26/2017 18:34:18 network_files_migrate|Copying /etc/hosts to /common/component/ucplatform_post/etc/hosts|<LVL::Debug>
03/26/2017 18:34:18 network_files_migrate|Copying /etc/resolv.conf to /common/component/ucplatform_post/etc/resolv.conf|<LVL::Debug>
03/26/2017 18:34:18 network_files_migrate|Copying //etc/nsswitch.conf to /common/component/ucplatform_post/etc/nsswitch.conf|<LVL::Debug>
03/26/2017 18:34:18 network_files_migrate|Copying /common/sysctl.conf.append to /common/component/ucplatform_post/common/sysctl.conf.append|<LVL::Debug>
03/26/2017 18:34:18 network_files_migrate|Copy network configuration files complete|<LVL::Info>
03/26/2017 18:34:18 network_files_migrate|Export network configuration files complete|<LVL::Info>
03/26/2017 18:34:18 component_install|Search path is /common/refresh_upgrade/Cisco/ucplatform_post/scripts:/usr/local/cm/script|<LVL::Debug>
03/26/2017 18:34:18 component_install|Checking command /common/refresh_upgrade/Cisco/ucplatform_post/scripts/drf_migrate|<LVL::Debug>
03/26/2017 18:34:18 component_install|Execute "/common/refresh_upgrade/Cisco/ucplatform_post/scripts/drf_migrate RU Export 10.5.2.14901-1 9.1.2.10000-28 /common/component/ucplatform_post /usr/local/cm/ /common/log/install/capture.txt"|<LVL::Debug>
03/26/2017 18:34:18 component_install|Command execution for ucplatform_post component is complete|<LVL::Info>
03/26/2017 18:34:18 component_install|Command execution for ucplatform_post component RTMTFinish|<LVL::Notice>
03/26/2017 18:34:19 component_install|Initialize component data, mode refresh-upgrade|<LVL::Info>
03/26/2017 18:34:19 component_install|Initialize thirdparty "to" side version|<LVL::Info>
03/26/2017 18:34:19 component_install|Access "to" side API|<LVL::Debug>
03/26/2017 18:34:19 component_install|Got version 10.5.2.14901-1|<LVL::Debug>
03/26/2017 18:34:19 component_install|Initialize thirdparty "to" side version complete|<LVL::Info>
03/26/2017 18:34:19 component_install|Initialize thirdparty "from" side version|<LVL::Info>
03/26/2017 18:34:19 component_install|Component thirdparty available on active side|<LVL::Debug>
03/26/2017 18:34:19 component_install|Access "from" side API|<LVL::Debug>

03/26/2017 18:34:19 component_install|Got version 9.1.2.10000-28|<LVL::Debug>
03/26/2017 18:34:19 component_install|Initialize thirdparty "from" side version complete|<LVL::Info>
03/26/2017 18:34:19 component_install|Initialize global data complete|<LVL::Info>
03/26/2017 18:34:19 component_install|Build the command list for thirdparty|<LVL::Info>
03/26/2017 18:34:19 component_install|Initialize command list|<LVL::Debug>
03/26/2017 18:34:19 component_install|Build thirdparty export phase commands|<LVL::Debug>
03/26/2017 18:34:19 component_install|Processing thirdparty export element|<LVL::Debug>

03/26/2017 18:34:19 component_install|Building the command list for thirdparty is complete|<LVL::Info>
03/26/2017 18:34:19 component_install|Command execution for thirdparty component RTMTStart|<LVL::Notice>
03/26/2017 18:34:19 component_install|Execute commands in the command list for thirdparty component|<LVL::Info>
03/26/2017 18:34:19 component_install|No commands to execute for thirdparty component|<LVL::Info>
03/26/2017 18:34:19 component_install|Command execution for thirdparty component is complete|<LVL::Info>
03/26/2017 18:34:19 component_install|Command execution for thirdparty component RTMTFinish|<LVL::Notice>
03/26/2017 18:34:19 component_install|Initialize component data, mode refresh-upgrade|<LVL::Info>
03/26/2017 18:34:19 component_install|Initialize serviceability_core "to" side version|<LVL::Info>
03/26/2017 18:34:19 component_install|Access "to" side API|<LVL::Debug>
03/26/2017 18:34:20 component_install|Got version 10.5.2.14901-1|<LVL::Debug>
03/26/2017 18:34:20 component_install|Initialize serviceability_core "to" side version complete|<LVL::Info>
03/26/2017 18:34:20 component_install|Initialize serviceability_core "from" side version|<LVL::Info>
03/26/2017 18:34:20 component_install|Component serviceability_core available on active side|<LVL::Debug>
03/26/2017 18:34:20 component_install|Access "from" side API|<LVL::Debug>
03/26/2017 18:34:20 component_install|Got version 9.1.2.10000-28|<LVL::Debug>
03/26/2017 18:34:20 component_install|Initialize serviceability_core "from" side version complete|<LVL::Info>
03/26/2017 18:34:20 component_install|Initialize global data complete|<LVL::Info>
03/26/2017 18:34:20 component_install|Build the command list for serviceability_core|<LVL::Info>
03/26/2017 18:34:20 component_install|Initialize command list|<LVL::Debug>
03/26/2017 18:34:20 component_install|Build serviceability_core export phase commands|<LVL::Debug>
03/26/2017 18:34:20 component_install|Processing serviceability_core export element|<LVL::Debug>
03/26/2017 18:34:20 component_install|Building the command list for serviceability_core is complete|<LVL::Info>
03/26/2017 18:34:20 component_install|Command execution for serviceability_core component RTMTStart|<LVL::Notice>
03/26/2017 18:34:20 component_install|Execute commands in the command list for serviceability_core component|<LVL::Info>
03/26/2017 18:34:20 component_install|No commands to execute for serviceability_core component|<LVL::Info>
03/26/2017 18:34:20 component_install|Command execution for serviceability_core component is complete|<LVL::Info>
03/26/2017 18:34:20 component_install|Command execution for serviceability_core component RTMTFinish|<LVL::Notice>
03/26/2017 18:34:20 component_install|Initialize component data, mode refresh-upgrade|<LVL::Info>
03/26/2017 18:34:20 component_install|Initialize database "to" side version|<LVL::Info>
03/26/2017 18:34:20 component_install|Access "to" side API|<LVL::Debug>
03/26/2017 18:34:20 component_install|Got version 10.5.2.14901-1|<LVL::Debug>
03/26/2017 18:34:20 component_install|Initialize database "to" side version complete|<LVL::Info>
03/26/2017 18:34:20 component_install|Initialize database "from" side version|<LVL::Info>
03/26/2017 18:34:20 component_install|Component database available on active side|<LVL::Debug>
03/26/2017 18:34:20 component_install|Access "from" side API|<LVL::Debug>
03/26/2017 18:34:20 component_install|Got version 9.1.2.10000-28|<LVL::Debug>
03/26/2017 18:34:20 component_install|Initialize database "from" side version complete|<LVL::Info>
03/26/2017 18:34:20 component_install|Initialize global data complete|<LVL::Info>
03/26/2017 18:34:20 component_install|Build the command list for database|<LVL::Info>
03/26/2017 18:34:20 component_install|Initialize command list|<LVL::Debug>
03/26/2017 18:34:20 component_install|Build database export phase commands|<LVL::Debug>
03/26/2017 18:34:20 component_install|Processing database export element|<LVL::Debug>

03/26/2017 18:34:21 component_install|Processing database script element|<LVL::Debug>
03/26/2017 18:34:21 component_install|calculating timeout from script|<LVL::Debug>
03/26/2017 18:34:21 component_install|Add "exportcucm.py RU Export 10.5.2.14901-1 9.1.2.10000-28 /common/component/database /usr/local/cm/ /common/log/install/capture.txt" to command list|<LVL::Debug>
03/26/2017 18:34:21 component_install|Building the command list for database is complete|<LVL::Info>
03/26/2017 18:34:21 component_install|Command execution for database component RTMTStart|<LVL::Notice>
03/26/2017 18:34:21 component_install|Execute commands in the command list for database component|<LVL::Info>
03/26/2017 18:34:21 component_install|Search path is /common/refresh_upgrade/Cisco/database/scripts:/usr/local/cm/script|<LVL::Debug>
03/26/2017 18:34:21 component_install|Checking command /common/refresh_upgrade/Cisco/database/scripts/exportcucm.py|<LVL::Debug>
03/26/2017 18:34:21 component_install|Execute "/common/refresh_upgrade/Cisco/database/scripts/exportcucm.py RU Export 10.5.2.14901-1 9.1.2.10000-28 /common/component/database /usr/local/cm/ /common/log/install/capture.txt"|<LVL::Debug>

03/26/2017 18:34:49 component_install|Command execution for database component is complete|<LVL::Info>
03/26/2017 18:34:49 component_install|Command execution for database component RTMTFinish|<LVL::Notice>
03/26/2017 18:34:49 component_install|Initialize component data, mode refresh-upgrade|<LVL::Info>
03/26/2017 18:34:49 component_install|Initialize serviceability_common "to" side version|<LVL::Info>
03/26/2017 18:34:49 component_install|Access "to" side API|<LVL::Debug>
03/26/2017 18:34:49 component_install|Got version 10.5.2.14901-1|<LVL::Debug>
03/26/2017 18:34:49 component_install|Initialize serviceability_common "to" side version complete|<LVL::Info>
03/26/2017 18:34:49 component_install|Initialize serviceability_common "from" side version|<LVL::Info>
03/26/2017 18:34:49 component_install|Component serviceability_common available on active side|<LVL::Debug>
03/26/2017 18:34:49 component_install|Access "from" side API|<LVL::Debug>
03/26/2017 18:34:49 component_install|Got version 9.1.2.10000-28|<LVL::Debug>
03/26/2017 18:34:49 component_install|Initialize serviceability_common "from" side version complete|<LVL::Info>
03/26/2017 18:34:49 component_install|Initialize global data complete|<LVL::Info>
03/26/2017 18:34:49 component_install|Build the command list for serviceability_common|<LVL::Info>
03/26/2017 18:34:49 component_install|Initialize command list|<LVL::Debug>
03/26/2017 18:34:49 component_install|Build serviceability_common export phase commands|<LVL::Debug>
03/26/2017 18:34:49 component_install|Processing serviceability_common export element|<LVL::Debug>
03/26/2017 18:34:50 component_install|Processing serviceability_common script element|<LVL::Debug>
03/26/2017 18:34:50 component_install|calculating timeout from script|<LVL::Debug>
03/26/2017 18:34:50 component_install|Add "cm_syslog_migration.sh RU Export 10.5.2.14901-1 9.1.2.10000-28 /common/component/serviceability_common /usr/local/cm/ /common/log/install/capture.txt" to command list|<LVL::Debug>
03/26/2017 18:34:50 component_install|Processing serviceability_common script element|<LVL::Debug>
03/26/2017 18:34:50 component_install|calculating timeout from script|<LVL::Debug>
03/26/2017 18:34:50 component_install|Add "cm_cdp_migration.sh RU Export 10.5.2.14901-1 9.1.2.10000-28 /common/component/serviceability_common /usr/local/cm/ /common/log/install/capture.txt" to command list|<LVL::Debug>

03/26/2017 18:34:50 component_install|Processing serviceability_common script element|<LVL::Debug>
03/26/2017 18:34:50 component_install|calculating timeout from script|<LVL::Debug>
03/26/2017 18:34:50 component_install|Add "cm_snmp_migration.sh RU Export 10.5.2.14901-1 9.1.2.10000-28 /common/component/serviceability_common /usr/local/cm/ /common/log/install/capture.txt" to command list|<LVL::Debug>
03/26/2017 18:34:51 component_install|Building the command list for serviceability_common is complete|<LVL::Info>
03/26/2017 18:34:51 component_install|Command execution for serviceability_common component RTMTStart|<LVL::Notice>
03/26/2017 18:34:51 component_install|Execute commands in the command list for serviceability_common component|<LVL::Info>
03/26/2017 18:34:51 component_install|Search path is /common/refresh_upgrade/Cisco/serviceability_common/scripts:/usr/local/cm/script|<LVL::Debug>
03/26/2017 18:34:51 component_install|Checking command /common/refresh_upgrade/Cisco/serviceability_common/scripts/cm_syslog_migration.sh|<LVL::Debug>
03/26/2017 18:34:51 component_install|Execute "/common/refresh_upgrade/Cisco/serviceability_common/scripts/cm_syslog_migration.sh RU Export 10.5.2.14901-1 9.1.2.10000-28 /common/component/serviceability_common /usr/local/cm/ /common/log/install/capture.txt"|<LVL::Debug>
03/26/2017 18:34:51 component_install|Search path is /common/refresh_upgrade/Cisco/serviceability_common/scripts:/usr/local/cm/script|<LVL::Debug>
03/26/2017 18:34:51 component_install|Checking command /common/refresh_upgrade/Cisco/serviceability_common/scripts/cm_cdp_migration.sh|<LVL::Debug>
03/26/2017 18:34:51 component_install|Execute "/common/refresh_upgrade/Cisco/serviceability_common/scripts/cm_cdp_migration.sh RU Export 10.5.2.14901-1 9.1.2.10000-28 /common/component/serviceability_common /usr/local/cm/ /common/log/install/capture.txt"|<LVL::Debug>
03/26/2017 18:34:51 component_install|Search path is /common/refresh_upgrade/Cisco/serviceability_common/scripts:/usr/local/cm/script|<LVL::Debug>
03/26/2017 18:34:51 component_install|Checking command /common/refresh_upgrade/Cisco/serviceability_common/scripts/cm_snmp_migration.sh|<LVL::Debug>
03/26/2017 18:34:51 component_install|Execute "/common/refresh_upgrade/Cisco/serviceability_common/scripts/cm_snmp_migration.sh RU Export 10.5.2.14901-1 9.1.2.10000-28 /common/component/serviceability_common /usr/local/cm/ /common/log/install/capture.txt"|<LVL::Debug>
03/26/2017 18:34:51 component_install|Command execution for serviceability_common component is complete|<LVL::Info>
03/26/2017 18:34:51 component_install|Command execution for serviceability_common component RTMTFinish|<LVL::Notice>
03/26/2017 18:34:51 component_install|Initialize component data, mode refresh-upgrade|<LVL::Info>
03/26/2017 18:34:51 component_install|Initialize serviceability_callmanager "to" side version|<LVL::Info>
03/26/2017 18:34:51 component_install|Access "to" side API|<LVL::Debug>
03/26/2017 18:34:52 component_install|Got version 10.5.2.14901-1|<LVL::Debug>
03/26/2017 18:34:52 component_install|Initialize serviceability_callmanager "to" side version complete|<LVL::Info>
03/26/2017 18:34:52 component_install|Initialize serviceability_callmanager "from" side version|<LVL::Info>
03/26/2017 18:34:52 component_install|Component serviceability_callmanager available on active side|<LVL::Debug>
03/26/2017 18:34:52 component_install|Access "from" side API|<LVL::Debug>

03/26/2017 18:34:52 component_install|Got version 9.1.2.10000-28|<LVL::Debug>
03/26/2017 18:34:52 component_install|Initialize serviceability_callmanager "from" side version complete|<LVL::Info>
03/26/2017 18:34:52 component_install|Initialize global data complete|<LVL::Info>
03/26/2017 18:34:52 component_install|Build the command list for serviceability_callmanager|<LVL::Info>
03/26/2017 18:34:52 component_install|Initialize command list|<LVL::Debug>
03/26/2017 18:34:52 component_install|Build serviceability_callmanager export phase commands|<LVL::Debug>
03/26/2017 18:34:52 component_install|Processing serviceability_callmanager export element|<LVL::Debug>
03/26/2017 18:34:52 component_install|Building the command list for serviceability_callmanager is complete|<LVL::Info>
03/26/2017 18:34:52 component_install|Command execution for serviceability_callmanager component RTMTStart|<LVL::Notice>
03/26/2017 18:34:52 component_install|Execute commands in the command list for serviceability_callmanager component|<LVL::Info>
03/26/2017 18:34:52 component_install|No commands to execute for serviceability_callmanager component|<LVL::Info>
03/26/2017 18:34:52 component_install|Command execution for serviceability_callmanager component is complete|<LVL::Info>
03/26/2017 18:34:52 component_install|Command execution for serviceability_callmanager component RTMTFinish|<LVL::Notice>
03/26/2017 18:34:52 component_install|Initialize component data, mode refresh-upgrade|<LVL::Info>
03/26/2017 18:34:52 component_install|Initialize ucapp_common "to" side version|<LVL::Info>
03/26/2017 18:34:52 component_install|Access "to" side API|<LVL::Debug>
03/26/2017 18:34:52 component_install|Got version 10.5.2.14901-1|<LVL::Debug>
03/26/2017 18:34:52 component_install|Initialize ucapp_common "to" side version complete|<LVL::Info>
03/26/2017 18:34:52 component_install|Initialize ucapp_common "from" side version|<LVL::Info>
03/26/2017 18:34:52 component_install|Component ucapp_common available on active side|<LVL::Debug>
03/26/2017 18:34:52 component_install|Access "from" side API|<LVL::Debug>
03/26/2017 18:34:52 component_install|Got version 9.1.2.10000-28|<LVL::Debug>
03/26/2017 18:34:52 component_install|Initialize ucapp_common "from" side version complete|<LVL::Info>
03/26/2017 18:34:52 component_install|Initialize global data complete|<LVL::Info>
03/26/2017 18:34:52 component_install|Build the command list for ucapp_common|<LVL::Info>
03/26/2017 18:34:52 component_install|Initialize command list|<LVL::Debug>
03/26/2017 18:34:52 component_install|Build ucapp_common export phase commands|<LVL::Debug>
03/26/2017 18:34:53 component_install|Processing ucapp_common export element|<LVL::Debug>
03/26/2017 18:34:53 component_install|Processing ucapp_common script element|<LVL::Debug>
03/26/2017 18:34:53 component_install|calculating timeout from script|<LVL::Debug>
03/26/2017 18:34:53 component_install|Add "cm_reporter_migration.sh RU Export 10.5.2.14901-1 9.1.2.10000-28 /common/component/ucapp_common /usr/local/cm/ /common/log/install/capture.txt" to command list|<LVL::Debug>
03/26/2017 18:34:53 component_install|Processing ucapp_common script element|<LVL::Debug>
03/26/2017 18:34:53 component_install|calculating timeout from script|<LVL::Debug>
03/26/2017 18:34:53 component_install|Add "ccmservice_migration.sh RU Export 10.5.2.14901-1 9.1.2.10000-28 /common/component/ucapp_common /usr/local/cm/ /common/log/install/capture.txt" to command list|<LVL::Debug>
03/26/2017 18:34:53 component_install|Building the command list for ucapp_common is complete|<LVL::Info>
03/26/2017 18:34:53 component_install|Command execution for ucapp_common component RTMTStart|<LVL::Notice>
03/26/2017 18:34:53 component_install|Execute commands in the command list for ucapp_common component|<LVL::Info>

03/26/2017 18:34:54 component_install|Search path is /common/refresh_upgrade/Cisco/ucapp_common/scripts:/usr/local/cm/script|<LVL::Debug>
03/26/2017 18:34:54 component_install|Checking command /common/refresh_upgrade/Cisco/ucapp_common/scripts/cm_reporter_migration.sh|<LVL::Debug>
03/26/2017 18:34:54 component_install|Execute "/common/refresh_upgrade/Cisco/ucapp_common/scripts/cm_reporter_migration.sh RU Export 10.5.2.14901-1 9.1.2.10000-28 /common/component/ucapp_common /usr/local/cm/ /common/log/install/capture.txt"|<LVL::Debug>
03/26/2017 18:34:54 component_install|Search path is /common/refresh_upgrade/Cisco/ucapp_common/scripts:/usr/local/cm/script|<LVL::Debug>
03/26/2017 18:34:54 component_install|Checking command /common/refresh_upgrade/Cisco/ucapp_common/scripts/ccmservice_migration.sh|<LVL::Debug>
03/26/2017 18:34:54 component_install|Execute "/common/refresh_upgrade/Cisco/ucapp_common/scripts/ccmservice_migration.sh RU Export 10.5.2.14901-1 9.1.2.10000-28 /common/component/ucapp_common /usr/local/cm/ /common/log/install/capture.txt"|<LVL::Debug>
03/26/2017 18:34:54 component_install|Command execution for ucapp_common component is complete|<LVL::Info>
03/26/2017 18:34:54 component_install|Command execution for ucapp_common component RTMTFinish|<LVL::Notice>
03/26/2017 18:34:54 component_install|Initialize component data, mode refresh-upgrade|<LVL::Info>
03/26/2017 18:34:54 component_install|Initialize elm_client "to" side version|<LVL::Info>
03/26/2017 18:34:54 component_install|Access "to" side API|<LVL::Debug>
03/26/2017 18:34:54 component_install|Got version 10.5.2.14901-1|<LVL::Debug>
03/26/2017 18:34:54 component_install|Initialize elm_client "to" side version complete|<LVL::Info>
03/26/2017 18:34:54 component_install|Initialize elm_client "from" side version|<LVL::Info>
03/26/2017 18:34:54 component_install|Component elm_client available on active side|<LVL::Debug>
03/26/2017 18:34:54 component_install|Access "from" side API|<LVL::Debug>
03/26/2017 18:34:55 component_install|Got version 9.1.2.10000-28|<LVL::Debug>
03/26/2017 18:34:55 component_install|Initialize elm_client "from" side version complete|<LVL::Info>
03/26/2017 18:34:55 component_install|Initialize global data complete|<LVL::Info>
03/26/2017 18:34:55 component_install|Build the command list for elm_client|<LVL::Info>
03/26/2017 18:34:55 component_install|Initialize command list|<LVL::Debug>
03/26/2017 18:34:55 component_install|Build elm_client export phase commands|<LVL::Debug>
03/26/2017 18:34:55 component_install|Processing elm_client export element|<LVL::Debug>
03/26/2017 18:34:55 component_install|Processing elm_client script element|<LVL::Debug>
03/26/2017 18:34:55 component_install|calculating timeout from script|<LVL::Debug>
03/26/2017 18:34:55 component_install|Add "elm_client_prepare RU Export 10.5.2.14901-1 9.1.2.10000-28 /common/component/elm_client /usr/local/cm/ /common/log/install/capture.txt" to command list|<LVL::Debug>
03/26/2017 18:34:55 component_install|Building the command list for elm_client is complete|<LVL::Info>
03/26/2017 18:34:55 component_install|Command execution for elm_client component RTMTStart|<LVL::Notice>
03/26/2017 18:34:55 component_install|Execute commands in the command list for elm_client component|<LVL::Info>

03/26/2017 18:34:55 component_install|Search path is /common/refresh_upgrade/Cisco/elm_client/scripts:/usr/local/cm/script|<LVL::Debug>
03/26/2017 18:34:55 component_install|Checking command /common/refresh_upgrade/Cisco/elm_client/scripts/elm_client_prepare|<LVL::Debug>

03/26/2017 18:34:55 component_install|Execute "/common/refresh_upgrade/Cisco/elm_client/scripts/elm_client_prepare RU Export 10.5.2.14901-1 9.1.2.10000-28 /common/component/elm_client /usr/local/cm/ /common/log/install/capture.txt"|<LVL::Debug>

03/26/2017 18:34:55 elm_client_prepare|Parse arguments|<LVL::Debug>
03/26/2017 18:34:55 elm_client_prepare|Validate arguments|<LVL::Debug>
03/26/2017 18:34:55 elm_client_prepare|Handle Cisco Prime LM Client preparation|<LVL::Debug>
03/26/2017 18:34:55 elm_client_prepare|Exporting Cisco Prime LM Client Data|<LVL::Info>
03/26/2017 18:34:55 elm_client_prepare|Exporting Cisco Prime LM Client Certificates|<LVL::Info>
03/26/2017 18:34:55 elm_client_prepare|Exporting Cisco Prime LM client certs to /common/component/elm_client|<LVL::Debug>
03/26/2017 18:34:55 elm_client_prepare|Exporting Cisco Prime LM client certs complete|<LVL::Debug>
03/26/2017 18:34:55 elm_client_prepare|Exporting Cisco Prime LM client data to /common/component/elm_client|<LVL::Debug>
03/26/2017 18:34:55 elm_client_prepare|Exporting Cisco Prime LM client data complete|<LVL::Debug>
03/26/2017 18:34:55 elm_client_prepare|Elm Client preparation successful|<LVL::Info>
03/26/2017 18:34:55 component_install|Command execution for elm_client component is complete|<LVL::Info>
03/26/2017 18:34:55 component_install|Command execution for elm_client component RTMTFinish|<LVL::Notice>
03/26/2017 18:34:56 component_install|Initialize component data, mode refresh-upgrade|<LVL::Info>
03/26/2017 18:34:56 component_install|Initialize elm_server "to" side version|<LVL::Info>
03/26/2017 18:34:56 component_install|Access "to" side API|<LVL::Debug>
03/26/2017 18:34:56 component_install|Got version 10.5.2.14901-1|<LVL::Debug>
03/26/2017 18:34:56 component_install|Initialize elm_server "to" side version complete|<LVL::Info>
03/26/2017 18:34:56 component_install|Initialize elm_server "from" side version|<LVL::Info>
03/26/2017 18:34:56 component_install|Component elm_server available on active side|<LVL::Debug>
03/26/2017 18:34:56 component_install|Access "from" side API|<LVL::Debug>
03/26/2017 18:34:56 component_install|Got version 9.1.2.10000-28|<LVL::Debug>
03/26/2017 18:34:56 component_install|Initialize elm_server "from" side version complete|<LVL::Info>
03/26/2017 18:34:56 component_install|Initialize global data complete|<LVL::Info>
03/26/2017 18:34:56 component_install|Build the command list for elm_server|<LVL::Info>
03/26/2017 18:34:56 component_install|Initialize command list|<LVL::Debug>
03/26/2017 18:34:56 component_install|Build elm_server export phase commands|<LVL::Debug>
03/26/2017 18:34:56 component_install|Processing elm_server export element|<LVL::Debug>
03/26/2017 18:34:56 component_install|Processing elm_server script element|<LVL::Debug>
03/26/2017 18:34:56 component_install|Add "elm_prepare RU Export 10.5.2.14901-1 9.1.2.10000-28 /common/component/elm_server /usr/local/cm/ /common/log/install/capture.txt" to command list|<LVL::Debug>
03/26/2017 18:34:56 component_install|Processing elm_server script element|<LVL::Debug>
03/26/2017 18:34:56 component_install|Add "elmdb_prepare RU Export 10.5.2.14901-1 9.1.2.10000-28 /common/component/elm_server /usr/local/cm/ /common/log/install/capture.txt" to command list|<LVL::Debug>
03/26/2017 18:34:56 component_install|Processing elm_server script element|<LVL::Debug>
03/26/2017 18:34:56 component_install|Add "elm_log_prepare RU Export 10.5.2.14901-1 9.1.2.10000-28 /common/component/elm_server /usr/local/cm/ /common/log/install/capture.txt" to command list|<LVL::Debug>
03/26/2017 18:34:56 component_install|Building the command list for elm_server is complete|<LVL::Info>
03/26/2017 18:34:56 component_install|Command execution for elm_server component RTMTStart|<LVL::Notice>
03/26/2017 18:34:56 component_install|Execute commands in the command list for elm_server component|<LVL::Info>
03/26/2017 18:34:56 component_install|Search path is /common/refresh_upgrade/Cisco/elm_server/scripts:/usr/local/cm/script|<LVL::Debug>
03/26/2017 18:34:56 component_install|Checking command /common/refresh_upgrade/Cisco/elm_server/scripts/elm_prepare|<LVL::Debug>
03/26/2017 18:34:56 component_install|Execute "/common/refresh_upgrade/Cisco/elm_server/scripts/elm_prepare RU Export 10.5.2.14901-1 9.1.2.10000-28 /common/component/elm_server /usr/local/cm/ /common/log/install/capture.txt"|<LVL::Debug>

03/26/2017 18:34:57 elm_prepare|Parse arguments|<LVL::Debug>
03/26/2017 18:34:57 elm_prepare|Validate arguments|<LVL::Debug>
03/26/2017 18:34:57 elm_prepare|Handle Cisco Prime LM preparation|<LVL::Debug>
03/26/2017 18:34:57 elm_prepare|Exporting Cisco Prime LM Data|<LVL::Info>
03/26/2017 18:34:57 elm_prepare|Exporting Cisco Prime LM Certificates|<LVL::Info>
03/26/2017 18:34:57 elm_prepare|Exporting Cisco Prime LM Keys|<LVL::Info>
03/26/2017 18:34:57 elm_prepare|Exporting Cisco Prime LM keys to /etc/opt/cisco/elm/server/.security/keys|<LVL::Debug>

03/26/2017 18:34:57 elm_prepare|Exporting Cisco Prime LM keys complete|<LVL::Debug>
03/26/2017 18:34:57 elm_prepare|Exporting Cisco Prime LM cert file|<LVL::Info>
03/26/2017 18:34:57 elm_prepare|No Cisco Prime LM cert file to export|<LVL::Warn>
03/26/2017 18:34:57 elm_prepare|Exporting Cisco Prime LM trust cert file|<LVL::Info>

03/26/2017 18:34:57 elm_prepare|No Cisco Prime LM trust cert file to export|<LVL::Warn>
03/26/2017 18:34:57 elm_prepare|Exporting Cisco Prime LM db sec file|<LVL::Info>
03/26/2017 18:34:57 elm_prepare|No Cisco Prime LM db sec file to export|<LVL::Warn>
03/26/2017 18:34:57 elm_prepare|Exporting Cisco Prime LM LSI Data|<LVL::Info>

03/26/2017 18:34:57 elm_prepare|Exporting Cisco Prime LM LSI data to /common/component/elm_server|<LVL::Debug>
03/26/2017 18:34:57 elm_prepare|Exporting Cisco Prime LM LSI data complete|<LVL::Debug>

03/26/2017 18:34:57 elm_prepare|Exporting Cisco Prime LM admin data to /common/component/elm_server|<LVL::Debug>
03/26/2017 18:34:57 elm_prepare|Exporting Cisco Prime LM admin data complete|<LVL::Debug>
03/26/2017 18:34:57 elm_prepare|No Cisco Prime LM admin license data to export|<LVL::Warn>
03/26/2017 18:34:57 elm_prepare|Cisco Prime LM preparation successful|<LVL::Info>
03/26/2017 18:34:57 component_install|Search path is /common/refresh_upgrade/Cisco/elm_server/scripts:/usr/local/cm/script|<LVL::Debug>
03/26/2017 18:34:57 component_install|Checking command /common/refresh_upgrade/Cisco/elm_server/scripts/elmdb_prepare|<LVL::Debug>
03/26/2017 18:34:57 component_install|Execute "/common/refresh_upgrade/Cisco/elm_server/scripts/elmdb_prepare RU Export 10.5.2.14901-1 9.1.2.10000-28 /common/component/elm_server /usr/local/cm/ /common/log/install/capture.txt"|<LVL::Debug>
03/26/2017 18:34:57 elmdb_prepare|Parse arguments|<LVL::Debug>
03/26/2017 18:34:57 elmdb_prepare|Validate arguments|<LVL::Debug>
03/26/2017 18:34:57 elmdb_prepare|Handle Cisco Prime LM DB preparation|<LVL::Debug>
03/26/2017 18:34:57 elmdb_prepare|Exporting Cisco Prime LM DB Data to /common/component/elm_server//etc/opt/cisco/elm/server/conf/db/elm_db_data.sql|<LVL::Debug>
03/26/2017 18:34:58 elmdb_prepare|Cisco Prime LM DB exported successfully|<LVL::Debug>
03/26/2017 18:34:58 elmdb_prepare|Cisco Prime LM DB preparation successful|<LVL::Info>
03/26/2017 18:34:58 component_install|Search path is /common/refresh_upgrade/Cisco/elm_server/scripts:/usr/local/cm/script|<LVL::Debug>
03/26/2017 18:34:58 component_install|Checking command /common/refresh_upgrade/Cisco/elm_server/scripts/elm_log_prepare|<LVL::Debug>
03/26/2017 18:34:58 component_install|Execute "/common/refresh_upgrade/Cisco/elm_server/scripts/elm_log_prepare RU Export 10.5.2.14901-1 9.1.2.10000-28 /common/component/elm_server /usr/local/cm/ /common/log/install/capture.txt"|<LVL::Debug>
03/26/2017 18:34:58 elm_log_prepare|Parse arguments|<LVL::Debug>
03/26/2017 18:34:58 elm_log_prepare|Validate arguments|<LVL::Debug>
03/26/2017 18:34:58 elm_log_prepare|Handle Cisco Prime LM Log preparation|<LVL::Info>
03/26/2017 18:34:58 elm_log_prepare|Exporting Cisco Prime LM log configuration data|<LVL::Info>
03/26/2017 18:34:58 elm_log_prepare|Save XML configuration data|<LVL::Debug>
03/26/2017 18:34:58 elm_log_prepare|Save Cisco Prime LM admin log configuration data|<LVL::Debug>
03/26/2017 18:34:58 component_install|Command execution for elm_server component is complete|<LVL::Info>
03/26/2017 18:34:58 component_install|Command execution for elm_server component RTMTFinish|<LVL::Notice>

03/26/2017 18:34:58 component_install|Initialize component data, mode refresh-upgrade|<LVL::Info>
03/26/2017 18:34:58 component_install|Initialize elm_platform "to" side version|<LVL::Info>
03/26/2017 18:34:58 component_install|Access "to" side API|<LVL::Debug>
03/26/2017 18:34:59 component_install|Got version 10.5.2.14901-1|<LVL::Debug>
03/26/2017 18:34:59 component_install|Initialize elm_platform "to" side version complete|<LVL::Info>
03/26/2017 18:34:59 component_install|Initialize elm_platform "from" side version|<LVL::Info>
03/26/2017 18:34:59 component_install|Component elm_platform not available on active side|<LVL::Debug>
03/26/2017 18:34:59 component_install|Use "from" side product version|<LVL::Debug>
03/26/2017 18:34:59 component_install|Got version 9.1.2.10000-28|<LVL::Debug>
03/26/2017 18:34:59 component_install|Initialize elm_platform "from" side version complete|<LVL::Info>
03/26/2017 18:34:59 component_install|Initialize global data complete|<LVL::Info>
03/26/2017 18:34:59 component_install|Build the command list for elm_platform|<LVL::Info>
03/26/2017 18:34:59 component_install|Initialize command list|<LVL::Debug>
03/26/2017 18:34:59 component_install|Build elm_platform export phase commands|<LVL::Debug>
03/26/2017 18:34:59 component_install|Processing elm_platform export element|<LVL::Debug>
03/26/2017 18:34:59 component_install|Building the command list for elm_platform is complete|<LVL::Info>
03/26/2017 18:34:59 component_install|Command execution for elm_platform component RTMTStart|<LVL::Notice>
03/26/2017 18:34:59 component_install|Execute commands in the command list for elm_platform component|<LVL::Info>
03/26/2017 18:34:59 component_install|No commands to execute for elm_platform component|<LVL::Info>
03/26/2017 18:34:59 component_install|Command execution for elm_platform component is complete|<LVL::Info>
03/26/2017 18:34:59 component_install|Command execution for elm_platform component RTMTFinish|<LVL::Notice>
03/26/2017 18:34:59 component_install|Initialize component data, mode refresh-upgrade|<LVL::Info>
03/26/2017 18:34:59 component_install|Initialize connection "to" side version|<LVL::Info>
03/26/2017 18:34:59 component_install|Access "to" side API|<LVL::Debug>
03/26/2017 18:34:59 component_install|Got version 10.5.2.14901-1|<LVL::Debug>
03/26/2017 18:34:59 component_install|Initialize connection "to" side version complete|<LVL::Info>
03/26/2017 18:34:59 component_install|Initialize connection "from" side version|<LVL::Info>
03/26/2017 18:34:59 component_install|Component connection available on active side|<LVL::Debug>
03/26/2017 18:34:59 component_install|Access "from" side API|<LVL::Debug>

03/26/2017 18:34:59 component_install|Got version 9.1.2.10000-28|<LVL::Debug>
03/26/2017 18:34:59 component_install|Initialize connection "from" side version complete|<LVL::Info>
03/26/2017 18:34:59 component_install|Initialize global data complete|<LVL::Info>
03/26/2017 18:34:59 component_install|Build the command list for connection|<LVL::Info>
03/26/2017 18:34:59 component_install|Initialize command list|<LVL::Debug>
03/26/2017 18:34:59 component_install|Build connection export phase commands|<LVL::Debug>
03/26/2017 18:34:59 component_install|Processing connection export element|<LVL::Debug>
03/26/2017 18:35:00 component_install|Processing connection script element|<LVL::Debug>
03/26/2017 18:35:00 component_install|Add "cuc-export RU Export 10.5.2.14901-1 9.1.2.10000-28 /common/component/connection /usr/local/cm/ /common/log/install/capture.txt" to command list|<LVL::Debug>
03/26/2017 18:35:00 component_install|Building the command list for connection is complete|<LVL::Info>
03/26/2017 18:35:00 component_install|Command execution for connection component RTMTStart|<LVL::Notice>
03/26/2017 18:35:00 component_install|Execute commands in the command list for connection component|<LVL::Info>
03/26/2017 18:35:00 component_install|Search path is /common/refresh_upgrade/Cisco/connection/scripts:/usr/local/cm/script|<LVL::Debug>
03/26/2017 18:35:00 component_install|Checking command /common/refresh_upgrade/Cisco/connection/scripts/cuc-export|<LVL::Debug>
03/26/2017 18:35:00 component_install|Execute "/common/refresh_upgrade/Cisco/connection/scripts/cuc-export RU Export 10.5.2.14901-1 9.1.2.10000-28 /common/component/connection /usr/local/cm/ /common/log/install/capture.txt"|<LVL::Debug>

03/26/2017 18:39:38 component_install|Writing unity connection into /common/log/install/component_failed.xml file.|<LVL::Info>
03/26/2017 18:39:38 component_install|/common/log/install/component_failed.xml created : 0|<LVL::Info>
03/26/2017 18:39:38 component_install|(CAPTURE) Launching export|<LVL::Debug>
03/26/2017 18:39:38 component_install|(CAPTURE) Database replication is not active.|<LVL::Debug>
03/26/2017 18:39:38 component_install|(CAPTURE) |<LVL::Debug>
03/26/2017 18:39:38 component_install|(CAPTURE) |<LVL::Debug>
03/26/2017 18:39:38 component_install|(CAPTURE) |<LVL::Debug>
03/26/2017 18:39:38 component_install|(CAPTURE) |<LVL::Debug>
03/26/2017 18:39:38 component_install|(CAPTURE) |<LVL::Debug>
03/26/2017 18:39:38 component_install|(CAPTURE) |<LVL::Debug>
03/26/2017 18:39:38 component_install|(CAPTURE) |<LVL::Debug>
03/26/2017 18:39:38 component_install|(CAPTURE) |<LVL::Debug>
03/26/2017 18:39:38 component_install|(CAPTURE) |<LVL::Debug>
03/26/2017 18:39:38 component_install|(CAPTURE) |<LVL::Debug>
03/26/2017 18:39:38 component_install|File:/common/download/10.5.2.14901-1/Cisco/bin/component_install:874, Function: execute_shell_cmd(), /common/refresh_upgrade/Cisco/connection/scripts/cuc-export RU Export 10.5.2.14901-1 9.1.2.10000-28 /common/component/connection /usr/local/cm/ /common/log/install/capture.txt failed (1)|<LVL::Error>
03/26/2017 18:39:38 refresh_upgrade|Final exit processing with result 1|<LVL::Info>
03/26/2017 18:39:38 refresh_upgrade|(CAPTURE) Mail notification cancelled - smtp server address for email not found! [/common/cisco/platformConfig.xml]|<LVL::Debug>
03/26/2017 18:39:38 refresh_upgrade|Exit processing with result 1|<LVL::Info>

03/26/2017 18:39:38 preflight|Starting preflight|<LVL::Info>
03/26/2017 18:39:38 preflight|Validate preflight data|<LVL::Info>

03/26/2017 18:39:38 preflight|Preflight data validation complete|<LVL::Info>
03/26/2017 18:39:38 preflight|Determine upgrade type|<LVL::Info>

03/26/2017 18:39:39 preflight|Active RH version = package redhat-release-server is not installed|<LVL::Debug>
03/26/2017 18:39:39 preflight|New os version(xml) = 6Server|<LVL::Debug>
03/26/2017 18:39:39 ServerApiManager|INITIALIZE: sam_legacy_mode_init=1|<LVL::Debug>

03/26/2017 18:39:43 ServerApiManager|INITIALIZE: sam_hssi_mode_init=0|<LVL::Debug>
03/26/2017 18:39:43 preflight|HW model = VMware|<LVL::Debug>
03/26/2017 18:39:43 preflight|Upgrade type = RU|<LVL::Debug>
03/26/2017 18:39:43 preflight|Obtain product type|<LVL::Info>

03/26/2017 18:39:45 preflight|Obtained product type UnityConnection|<LVL::Info>
03/26/2017 18:39:45 preflight|Processing preflight cleanup mode|<LVL::Info>
03/26/2017 18:39:45 preflight|Clear preflight cancel utility|<LVL::Info>
03/26/2017 18:39:45 preflight|Removing /common/cancel_upgrade/preflight_cancel|<LVL::Debug>
03/26/2017 18:39:45 preflight|Execute cleanup preflight commands for UnityConnection:RU from /mnt/source/Cisco/install/preflight.xml|<LVL::Info>
03/26/2017 18:39:45 preflight|Found 7 preflight commands to execute|<LVL::Debug>
03/26/2017 18:39:45 preflight|Execute preflight command (1/7): rm -rf /usr/local/platform/conf/dynamicConfig.xml|<LVL::Debug>
03/26/2017 18:39:45 preflight|Preflight command returns 0|<LVL::Debug>
03/26/2017 18:39:45 preflight|Execute preflight command (2/7): cp -f /common/preflight/UC/RU/dynamicConfig.xml /usr/local/platform/conf/dynamicConfig.xml|<LVL::Debug>
03/26/2017 18:39:45 preflight|Preflight command returns 1|<LVL::Debug>
03/26/2017 18:39:45 preflight|(CAPTURE) cp: cannot stat `/common/preflight/UC/RU/dynamicConfig.xml': No such file or directory|<LVL::Debug>
03/26/2017 18:39:45 preflight|Preflight command did not complete (1). Continuing command processing...|<LVL::Warn>
03/26/2017 18:39:45 preflight|Execute preflight command (3/7): rm -rf /usr/local/thirdparty/jakarta-tomcat/webapps/cmplatform/WEB-INF/pages/install/dynamic.jsp|<LVL::Debug>
03/26/2017 18:39:45 preflight|Preflight command returns 0|<LVL::Debug>
03/26/2017 18:39:45 preflight|Execute preflight command (4/7): cp -f /common/preflight/UC/RU/dynamic.jsp /usr/local/thirdparty/jakarta-tomcat/webapps/cmplatform/WEB-INF/pages/install/dynamic.jsp|<LVL::Debug>
03/26/2017 18:39:45 preflight|Preflight command returns 0|<LVL::Debug>
03/26/2017 18:39:46 preflight|Execute preflight command (5/7): rm -rf /usr/local/thirdparty/jakarta-tomcat/webapps/cmplatform/WEB-INF/pages/install/install-confirm-content.jsp|<LVL::Debug>
03/26/2017 18:39:46 preflight|Preflight command returns 0|<LVL::Debug>
03/26/2017 18:39:46 preflight|Execute preflight command (6/7): cp -f /common/preflight/UC/RU/install-confirm-content.jsp /usr/local/thirdparty/jakarta-tomcat/webapps/cmplatform/WEB-INF/pages/install/install-confirm-content.jsp|<LVL::Debug>
03/26/2017 18:39:46 preflight|Preflight command returns 0|<LVL::Debug>
03/26/2017 18:39:46 preflight|Execute preflight command (7/7): rm -rf /common/preflight/UC/RU|<LVL::Debug>
03/26/2017 18:39:46 preflight|Preflight command returns 0|<LVL::Debug>
03/26/2017 18:39:46 refresh_upgrade|IOWAIT monitor stopped|<LVL::Info>

03/26/2017 18:39:46 refresh_upgrade|Cleanup support directory|<LVL::Info>
03/26/2017 18:39:46 refresh_upgrade|Unmount /common/mnt/updates_img|<LVL::Debug>

03/26/2017 18:39:47 refresh_upgrade|Cleanup mounted DVD or ISO|<LVL::Info>
03/26/2017 18:39:47 refresh_upgrade|Found mount point "/mnt/source" for source filesystem /dev/hdc|<LVL::Debug>
03/26/2017 18:39:47 refresh_upgrade|Unmount /mnt/source|<LVL::Debug>
03/26/2017 18:39:47 refresh_upgrade|Ejecting DVD (/dev/hdc)|<LVL::Debug>
03/26/2017 18:39:47 upgrade_install.sh|Cleaning up download...|<LVL::Info>
03/26/2017 18:39:47 upgrade_install.sh|Cleanup upgrade source area.|<LVL::Info>
03/26/2017 18:39:47 upgrade_install.sh|Ejecting DVD (/dev/sda2)|<LVL::Debug>
03/26/2017 18:39:47 upgrade_install.sh|Removing /common/download/10.5.2.14901-1|<LVL::Info>
03/26/2017 18:39:48 upgrade_install.sh|Removing /common/cisco|<LVL::Info>

03/26/2017 18:39:49 upgrade_install.sh|Started setroubleshoot...|<LVL::Info>

03/26/2017 18:39:49 upgrade_install.sh|Changed selinux mode to enforcing|<LVL::Info>
03/26/2017 18:39:49 upgrade_install.sh|Cleaning up rpm_archive...|<LVL::Info>
03/26/2017 18:39:49 upgrade_install.sh|Removing /common/rpm-archive/10.5.2.14901-1|<LVL::Info>
03/26/2017 18:39:50 upgrade_install.sh|IOWAIT monitor stopped|<LVL::Info>
03/26/2017 18:39:50 upgrade_install.sh|File:/usr/local/bin/base_scripts/upgrade_install.sh:604, Function: main(), Upgrade Failed -- (1)|<LVL::Error>
03/26/2017 18:39:50 upgrade_install.sh|Parse argument status=upgrade.stage.error|<LVL::Debug>
03/26/2017 18:39:50 upgrade_install.sh|_set_upgrade_status_attribute: status set to upgrade.stage.error|<LVL::Debug>

TIA

0 Helpful

cristian.munoz
Level 4
Level 4
In response to cristian.munoz

‎03-31-2017 11:44 AM

The output say:

03/31/2017 07:59:52 component_install|Execute "/common/refresh_upgrade/Cisco/connection/scripts/cuc-export RU Export 10.5.2.14901-1 9.1.2.10000-28 /common/component/connection /usr/local/cm/ /common/log/install/capture.txt"|<LVL::Debug>

03/31/2017 08:04:28 component_install|Writing unity connection into /common/log/install/component_failed.xml file.|<LVL::Info>
03/31/2017 08:04:28 component_install|/common/log/install/component_failed.xml created : 0|<LVL::Info>
03/31/2017 08:04:28 component_install|(CAPTURE) Launching export|<LVL::Debug>
03/31/2017 08:04:28 component_install|(CAPTURE) Database replication is not active.|<LVL::Debug>
03/31/2017 08:04:28 component_install|(CAPTURE) |<LVL::Debug>
03/31/2017 08:04:28 component_install|(CAPTURE) |<LVL::Debug>

But the DB is 2 state

Preview file
61 KB
0 Helpful

Farrukh '
Level 1
Level 1
In response to cristian.munoz

‎06-15-2019 12:43 AM

how did you resolved this issue, facing the exact same issue.

0 Helpful
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