Hi,
Sounds like you've checked everything pretty thoroughly.
Unfortunately this is a bug in CUCM 5.1, details below:
CSCsk86705
ForwardAll CFA removed from CCMUser page
Symptom:
Call Forward All / Forward All / FwdAll / CFA not available in CCMUser page.
Conditions:
CM 5.1(3) with Enterprise parameter 'Show Call Forwarding' Enterprise Parameter set True.
Further Problem Description:
There were supposed to be 3 options for Enterprise Parameter 'Show Call Forwarding' Enterprise:
True, False, Show Only Forward All.
Related Bug Information:
Line setting on CCMUser page does not display Call Forward options
Symptom: Unable to select/set Callforward setting for a line using the CCMuser page.
Conditions: Seen in version 5.1.3.4000-4.
Workaround: Admin has to set CF settings from Admin page. User can set CFA settings from phone.
This can be fixed in the following ES & SR patches:
5.1(3.14)
5.1(3.9901.9)
5.1(3.1102.1)
5.1(2.83)
Please rate useful posts.....