VM language and system prompts

[dszymkowicz]

Is it possible to pass to Unity or receive by Unity information determining system prompt language?

I need redirect a call from UCCX to CUC and depending of chosen language in queue script I would like to have the same language system prompts in Unity.

Is it possible?

[Jaime Valencia]

I don't believe that's possible, what you could do is direct to different call handlers, and hard code the language required for each.

[Deepak Rawat]

Unity cannot do this intelligence. There is no way Unity can get the information of language chosen in the script or UCCX can pass on this information. This will all need to be handled manually in CUC itself.

Regards

Deepak