Voice mail integration with Office 365.

[Jagan426]

Hello Everyone,

In order to have Voice Mail integration with Office 365 Email Services in Unity 11.5.1 version. Do we need to have the Email inbox set up for the 0365 Impersonation account with proper lisencing??

Thank you,

Jagan.

[Alok Jaiswal]

Its not a requirement. You just need to assign impersonation rights. The process is listed on the link here.

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/11x/unified_messaging/b_11xcucumgx/b_11xcucumgx_chapter_01.html#ID-2370-0000065e

Also check

https://www.cisco.com/c/en/us/support/docs/unified-communications/unity-connection/118828-config-cuc-00.html

Regards,

Alok