07-20-2013 05:42 AM - edited 03-19-2019 07:01 AM
Hi Team,
I have a Unity Connection 9.x and the problem we are facing is, when i press message button on IP Phone it is playing "If you would like to try an extension you may do so now good bye"
It is not playing "Welcome to Unity Connecting Messging system from the touch tone....." message
Please help on resolving the issue.
Regards
MAC
Solved! Go to Solution.
07-20-2013 07:22 AM
Look at your routing rules to make sure nothing was changed there, also make sure the pilot is not configured by any chance as a call handler, etc.
HTH,
Chris
07-20-2013 07:22 AM
Look at your routing rules to make sure nothing was changed there, also make sure the pilot is not configured by any chance as a call handler, etc.
HTH,
Chris
07-25-2013 03:55 AM
Hey, issue has been resolved, in routing table, someone has changed the way it must work.
Regards
MAC
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