Voice mail ports is getting 169.x.x.x ip address

[ayram23]

Hi,

After integrating Call Manager with Unified Voice Messaging Server, the voice mail ports are getting 169.254.104.189 IP address. I m not able understand from where it is getting this IP address and how to resolve it.

Regards

R. Rajaraman

[jasyoung]

Check on your Unity server to see if you have another Ethernet interface enabled that shouldn't be. You likely have a second Ethernet interface that has that address. You can verify that with "ipconfig /all" from a command prompt on the Unity server. That's an auto-config address, one that Windows selects out of the 169.254.0.0/16 space if an interface is configured for DHCP that can't get a lease. Unity does not support multihomed servers, and has no way to detect or recover from this type of misconfiguration.

Disable that interface from the Network and Dial-up Connections Control Panel and restart Unity, and the problem should go away.

[ayram23]

Hi,

Thanks for the reply....

The problem got resolved when i used integration manager in the Unity Server.

Thanks and regards,

R. Rajaraman.

[jojo007]

In the HP 320 G3 servers, the unity license can point to the incorrect MAC address. Disable the second NIC and move the cable to the correct NIC