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We have a customer we recently upgraded from Unity 4.0(3) to Unity Connection 8.5. The upgrade itself was successful, but the customer doesn't like the way Interview Handlers are working for them under Unity Connection. They have some workflows that ...
We've run into TWO customers at the same time who want to add failover partner servers to their existing Unity 4.0(x) deployments. They've both got shiny new MCs-7845H servers (DL380-G5) and they shipped with a Windows 2003 image. The existing server...
Is there a good way to migrate subscribers from one Unity server to another, given that they are connected to the same directory and message store and are already 'networked' in terms of seeing each other's subscribers?The application here is for a c...
I have an application running on IPCC Express where at various points I would like to collect recordings from callers. I would like to be able to deliver these to arbitrary Unity subscribers so that they can pick up the recordings via phone or via th...
Sure, BIN[00] would not be valid for playback, but I was referring to Delay Prompt objects. DP[milliseconds] produces a playable silent prompt of the requested length. I assume that DP[0] is valid but I have not tried it. Unfortunately I have been st...
I think the Prompt Template code above is a fantastic demo of how the feature works. As you say, you could go nuts in there with any conditional you have available in the script. It's a definite bookmark for me.For the particular business case you ta...
Very cool work!! I was kind of aware that Prompt Templates existed, but I have never tried to use one and never knew of a good use case.I have solved similar customer needs by [ab]using sub-languages. Many people know UCCX will search something like ...
I've just run into this at a customer who's still on 8.0. We're preparing to upgrade them to 9.1. I thought I'd update this thread since it's one of the first ones that comes up when looking for this exact problem.The Audit Log feature doesn't fully ...
Juan,It's not a debug output. CDR logging to syslog is a configurable option and you seem to have it turned on. Look for the command "gw-accounting syslog" or similar in your running config, and remove it.
