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Web console error

slc2
Level 1
Level 1

Workstation running XP, sp1, IE 6, sp2

I am logged in with my regular account, the one I use to administer Unity. However, when I connect to Unity using IE, Unity thinks I am using my admin account. I removed the IE history, temp internet file and cookie folders and I still have the problem.

I use a different computer and it's fine.

Any ideas?

Sabas Chois

3 Replies 3

Hin Lee
Cisco Employee
Cisco Employee

Please clarify "Unity thinks I am using my admin account"

When you are on SaWeb, what do u see? Perhaps your acount has been associated with the eadmin account using GrantUnityAccess?

Send pictures.

Even though I am logged in with my regular Windows account, I get:

======

Access denied

Your Windows Domain Account [PGE\myWindowsAdminAccount] is not associated with a Unity Subscriber.

You cannot access the Unity System Administration web pages.

Please see your system administrator for more details

======

I don't think it has anything to do with the account since I can login at a different workstation and all is fine. This problem occurs only on my primary workstation.

The cause was having trusted the unity website in IE under my admin account. Once I removed the website from the trusted sites access to the SA is possible.