Greetings,
Long time listener, first time caller... I am having trouble updating a video endpoint (Room Kit Plus) to ce9.15.3.18. Our CUCM admin has uploaded the firmware to the cluster, and I have updated the phone load field on the CUCM phone record. Usually the endpoint will update automatically as soon as I push the config and reset. Not working for some reason. Endpoint currently at ce9.9.0. I have now tried multiple endpoints registered to the cluster - no dice...
Any help would be greatly appreciated!
