WS-C3560CX-12PD-S and CER compatibility

[bstrubeTD3]

I have some WS-C3560CX-12PD-S switches and when I try to get them added to CER, I get the following message in the logs:

This device is not supported 

I have a WS-C3560CX-12PC-S switch and it is supported on CER.

When I compare the software versions:

Switch Ports Model                     SW Version            SW Image                 

------ ----- -----                     ----------            ----------               

*    1 18    WS-C3560CX-12PD-S         15.2(7)E6             C3560CX-UNIVERSALK9-M 

Switch Ports Model                     SW Version            SW Image                 

------ ----- -----                     ----------            ----------               

*    1 16    WS-C3560CX-12PC-S         15.2(7)E5             C3560CX-UNIVERSALK9-M

Is there a fix to get the WS-C3560CX-12PD-S switch to work on CER?

[Flavio Miranda]

Hi

 What would be a CER?

[bstrubeTD3]

Cisco Emergency Responder

[Flavio Miranda]

https://community.cisco.com/t5/unified-communications-infrastructure/when-will-3560cx-switches-be-fully-cer-compatible/m-p/3685052

[bstrubeTD3]

You are referring to an article that is 5-6 years old. Those do not apply to this.

[Flavio Miranda]

"Is there a fix to get the WS-C3560CX-12PD-S switch to work on CER?"

 But you are using a switch that is 20 years old. Why an 5 year article with a solution does not apply?

[bstrubeTD3]

 This is a 3560-CX, not a 3560C. Also the 3560-CX-12PC-S works on CER. The 3560-CX-12PD-S doesn't.