Showing results for 
Search instead for 
Did you mean: 
Walkthrough Wednesdays
Cisco Employee

Announcing First Customer Shipment of Cisco Unified Personal Communicator 8.5

Cisco is pleased to announce that Cisco Unified Personal Communicator 8.5 is now orderable and available for first customer shipment (FCS).

Product Overview
Cisco Unified Personal Communicator is a client application that provides easy, unified access to your most frequently used communications applications and services—soft phone, presence, instant messaging (IM), visual voicemail, employee directory, communication history, voice, video, and web conferencing—to help you effectively communicate and collaborate from anywhere you have an Internet connection.

Key Solution Benefits

  • Reduce Communication Delays with Rich Presence and Contact Information
  • Quickly Communicate with Borderless Enterprise-Class Instant Messaging
  • Bring Business-Class IP Telephony and Video to the Desktop
  • Accelerate Team Performance with Multiparty Conferencing and Collaboration
  • Accelerate Adoption with an Intuitive User Experience first introduced in CUPC 8.0

Release Highlights: CUPC 8.5

  • Supports High Availability failover capabilities introduced in Cisco Unified Presence 8.5
    • You can deploy high availability clustering in the same data center or over the WAN
  • Ability to escalate directly to Cisco WebEx Meetings from CUPC 8.5
    • Alternative Deployment Choice:  use Meeting Place escalation introduced in CUPC 8.0
  • Microsoft Office integration enhancements include:
    • New Click-to-Call Ribbon for Microsoft Office applications, in addition to a click-to-call plug-in for Microsoft Internet Explorer and Mozilla Firefox web browsers
    • Office 2010 Contact Card integration for Presence light-up and Click to Communicate capabilities
  • Extensible DHTML tabs
    • You can provision up to three pages of HTML content as tabs in the main window
    • Use to provision Corporate Directory pages / access numbers or link to public web pages (eg. or
  • Windows 7 64 bit Operating System support
  • Microsoft Office 64 bit applications support
  • Administration and Provisioning Enhancements
    • Ability to disable Instant Messaging for CUPC 8.5 users
    • Ability to disable the Presence Availability Status  capabilities
    • Ability to enable/disable Instant Messaging History / Logging and optional Call Logs disablement
  • Click-to-communicate im:uri protocol support
    • Click-to-communicate tel:uri was introduced with CUPC 8.0
  • CTI Servitude support
    • Enables CTI control of CUPC client  from a separate application with the option to use CUPC for media termination while hiding the CUPC UI’s
  • Video support when using a desk phone for voice with Microsoft Windows 64-bit version
  • User Interface Enhancements
    • Introduction of a vertical panel for “Contacts”, “Rooms” and DHTML tabs
    • Search for contacts by number
    • CUPC client will remember the last size and position of all CUPC 8.5 windows

Reminder: Highlights from CUPC 8.0

  • Group chat
  • Persistent chat rooms
  • Microsoft Office 2007 and Office 2010 Integration
  • Offline instant messages
  • Chat history
  • Wideband audio codec’s for higher fidelity audio
  • VGA and 720p high definition video resolutions
  • Support for deskphone control of the latest Cisco Unified IP Phone models
  • Video on the PC while in deskphone control mode
  • Ability to initiate & add participants to impromptu multiparty audio/video conference calls
  • Unified communications history—combines chat, visual voicemail, and call logs into a single interface

For more information, please visit:

Nicolas Mansour


Still no file transfer?

No that's slated for a later release. Personally I dont see that feature as being useful especially when people pass virus files etc. I see a lot of IT departments turning that off within their IM clients


Content for Community-Ad

Spotlight Awards 2021