03-03-2017 12:26 PM - edited 03-19-2019 12:11 PM
Hi. I have couple of users missing in CUPS . CUCM is integrated with LDAP and CUCM has those users. I guess I need to syncronize manually CUCM and CUPS but can't find how and where . Some web sites says need to restart "Cisco Sync Agent" but where they don't mentioned.
I didn't see "Cisco Sync Agent " on CUCM serviceability-feature services-cucm/CUPS
I didn't see "Cisco Sync Agent " on CUPS serviceability-feature services-cucm/CUPS
I didn't see restart option on CUCM/CUPS services parameters-CUPS-Service "Cisco Sync Agent " .
Anyone can share their experience and help me with this ?
03-04-2017 12:00 AM
Many services can only be restarted via CLI
03-06-2017 06:45 AM
I did it, maybe someone will find it usefull : go to cups serviceability-tools-network services-IMandpresence services: cisco sync agent -> restart, it doesn't affect to service.
My problem was I always use ctrl-f to search anything, for some reason it was not able to find it :) .
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