Cisco Unity 8.5.x -- cannot access web admin interface
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07-20-2016 10:24 AM - edited 03-19-2019 11:22 AM
Hi, I don't know when this started happening, but I cannot access the web admin interface for Cisco Unity anymore. I've restarted the Tomcat server several time. After some troubleshooting, I found out that I am able to access the http portion, but not the https portion. I am able to get to the log on page over http, but after logging on, it automatically redirects to https.
Is there a way to disable https redirect until I figure out what is wrong?
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07-20-2016 11:46 PM
Can you check the output of following on the CLI of this server:
utils diagnose test
utils core active list
Have you tried different browsers or PC's?
Manish
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08-25-2016 03:17 PM
It is with all the browsers with different problems. It seems it used IE 5 html motor wich is no longer supported in Win10. Chrome doesn't open the menus, and FireFox sends Diffie-Hellman error.
Is there a work around or troubleshoot?
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09-10-2016 08:48 AM
I noticed that part with the https portion and after making some digging found out about this Microsoft Security Update(https://support.microsoft.com/en-us/kb/3061518). It doesn't provide a solution but a work around in the meantime. Hope it is useful for you.
