Easy Sign-In?

[jjia]

Hi,

From the Unity 4.0(4) Administration Guide, on the "Conversation" chapter, it mentioned about "Easy Sign-In" feature, but I could not find where I can enable it? I could not find the option from the advanced administration tools.

Also, is this feature supported in Unity 4.0(3) as well?

Thanks,

JJ

[gogasca]

This feature was introduced in 4.0.4

http://www.cisco.com/univercd/cc/td/doc/product/voice/c_unity/whitpapr/cnv1_404.htm#wp97826

"Provide Easy Sign-In to subscribers who want a faster way to log on from their own greeting or to accommodate subscribers who are accustomed to another voice messaging system.

Keys 1-9 are unmapped, and are therefore good choices for assigning to the Easy Sign-In conversation. Consider the following if you are thinking of using the *, 0, or # key instead:

•Avoid reassigning the * key so that you can continue to offer the Sign-In conversation.

•The # key is already set up to skip greetings. It is also the key that subscribers use to skip ahead throughout the Cisco Unity conversation.

•The 0 key is already set up to send callers to the Operator call handler.

•The Cisco Unity subscriber documentation reflects the behavior described above for the *, 0, and # keys"

Just configure the key under SA web --> Call Handler --> Caller Input

http://www.cisco.com/univercd/cc/td/doc/product/voice/c_unity/unity40/sag/sag404/dom/sag0045.htm#wp1213241

[gogasca]

SA web --> Subscriber --> Caller input --> Easy sign-in