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Hi There,CUCM 8.0(3) with PRI (MGCP), UCCE 8.0(3).The customer wants to block some incoming call's CLID displayed on the agent ip phone, CAD, and CDR.We tested with some translation pattern for incoming queue calls, the CLID can be ...
Hi There,CUCM version 8.0(3).The customer wants on the calling party ip phone to display the called-party number instead of the call-forwarded number when called destination user setup call-forward-all to another number (cell phone, another extension...
Hi There,We are doing upgrading from CUCM 6.1(5) with UCCX 7.x to CUCM 8.6(2a)SU2 with UCCX 8.5(1). The customer is using extension mobility option for the UCCX Agent to logon CAD. On CUCM 6.1(5) this option is working well.After we did the upgrade t...
Hi,CUCM 8.x integrated with Active Directory, the phone number format at the AD is 123-456-7890 with the dash "-" added. The CUCM IP Phone format will be the last 5-digits of the above format. From the directory we can select to call by the above for...
Hi,Recently I tried to test the CIPC version 8.6 or even earlier version under Windows 7 (Professional, 32 bit version), the installation can successfully go through, however whenever I tried to run the CIPC, got the following error message:"There ar...
Hi,
We have CUBE, CUSP version 10.x working with UCCE/UC components. As per the following URL https://community.cisco.com/t5/forums/postpage/board-id/3639j-disc-partner-help/attachments-key/f8f06f5a-d8d1-431f-b897-d52134e1ab24, Cisco announced end of...
we have the same issue. also if we change the service paramter "“Always display original dialed number” from “True” to "False", this issue can be solved. However this conflict with the business requirement to display the original dialled number. We t...
Thanks,We are using MGCP. My question is to display the called party number on the origniator ip phone (A).Also how about internal ip phone to ip phone calls?JJ
Just for information, those agents device profiles were using 5th phone button as the UCCX agent extension, on the upgraded version, we experienced CAD can not logon issue for those agents. We figured out a workaround is to move the 5th button UCCX ...
