Hi There,CUCM 8.0(3) with PRI (MGCP), UCCE 8.0(3).The customer wants to block some incoming call's CLID displayed on the agent ip phone, CAD, and CDR.We tested with some translation pattern for incoming queue calls, the CLID can be ...

Hi There,CUCM version 8.0(3).The customer wants on the calling party ip phone to display the called-party number instead of the call-forwarded number when called destination user setup call-forward-all to another number (cell phone, another extension...

Hi There,We are doing upgrading from CUCM 6.1(5) with UCCX 7.x to CUCM 8.6(2a)SU2 with UCCX 8.5(1). The customer is using extension mobility option for the UCCX Agent to logon CAD. On CUCM 6.1(5) this option is working well.After we did the upgrade t...

Hi,CUCM 8.x integrated with Active Directory, the phone number format at the AD is 123-456-7890 with the dash "-" added. The CUCM IP Phone format will be the last 5-digits of the above format. From the directory we can select to call by the above for...