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Beginner

Extensions still work when calling from outside but not in listed in DN

Hello,

There are 3 extensions that still work when calling from the outside, but they don't reside in the DN listing.  Where could they still exist?  Using Cisco Unified CM 8.5.1.                  


Thank you for any assistance!

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Hall of Fame Cisco Employee

Extensions still work when calling from outside but not in liste

Review you dial plan and also the unassigned DNs, they might not exist as an exact match, but maybe in something with wildcards.

You can use DNA to search for them.

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate
Contributor

Extensions still work when calling from outside but not in liste

In addition to that good advice, the route plan report is helpful.

From the ccmadmin menu:

call routing -> route plan report

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