This is the most confusing document I've ever read. There are so many errors and contradictory pieces of information, that it is impossible to determine what is accurate or inaccurate. It's as if someone took handfuls of words and images, threw them in the air, and then let them randomly fall on this page. Over 6 years worth of comments have been ignored. How do you down vote? ... View more

I don't think that table is updated in real-time, or at least it's never matched exactly for me with what's listed in ceradmin. You can just use the 'Export' feature at the top right of the 'Unlocated Phones' page. I don't recall when that feature was added, but it's in 11.5.2 for sure. ... View more

Your LTI MTP won’t register to cucm (assoc app cube) but the other one should. You might try bouncing sccp (no sccp; sccp).  ... View more

The only open source call recording app I’m aware of is orecx (http://www.orecx.com/open-source/). I haven’t deployed it in about 8-10 years. From my poor memory, it had a pretty limited user GUI. Anyways, you get what you pay for. It’s free. ... View more

Hi Leonardo. If I may ask, why do you use those PT_, HL_, LG prefixes? Just trying to understand what the gain is. In addition to readability, there's actually a limitation of partition name length that reduces the number of partitions in a given search space (https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/8_6_1/ccmcfg/bccm-861-cm/b03parti.html#wp1061015%0A). So the longer the partition name, the fewer the partitions you can add to a css. Reducing the partition name by 3 characters might not sound like much, but considering that those 3 letters seem completely useless to me...just trying to educate myself since I must be missing something. ... View more

If you go to help for this page, you should see the character/length limitations.   I'd suggest against the "PT_" and "HL_" type prefixes or suffixes though except for gateway/trunk, route groups and route lists. The only time that you'll see a list of partitions is on the partition find/list page or in a list explicitly marked as partitions. You'll never see hunt lists listed in a partition list. I'm not sure why every tutorial/document seems to have those in there. The exception is the way that you can point a route pattern directly to a gateway/trunk vs to a route list. Because of that, there are extra checks to ensure that you don't have duplicate names (off the top of my head I believe it's just between route lists and route groups). Anyways, these prefixes and suffixes generally serve no purpose. ... View more

Hi Arjun.   I'm assuming that you're recording using the BiB. That actually uses media forking from the phone (it's actually initiated from call manager on behalf of the phone) so would only capture audio for connected calls after the RTP is terminated to the phone. There are some gateway-level recording options, but it's a bit outside of my wheelhouse. I'd start there though. ... View more

Hi Randall. Unfortunately I don't have a solution to this, but thought I'd offer a couple of troubleshooting suggestions. Taking the packet capture from behind the phone is all good, but you might want to grab a capture from the server at the same time. Maybe before that, I'd try a UCCX debug and maybe you'll see something useful which will help steer you in the right direction. ... View more