01-23-2012 10:33 AM - edited 03-19-2019 04:16 AM
Unable to get a gatekeeper controlled trunk up between the Tandberg VCS and the Cucm 7.1. Attaching screen shots. What makes matters worse on debugging of the VCS it shows that requests are going out on 1719 but the CUCM is not responding.
01-23-2012 10:54 AM
you need to check your to see if on CUCM is even registered on the GK. show gatekeeper endpoint and see if the VCS or CUCM is registered properly. Sometimes its as little a zone label is wrong or mismatched, etc. Or the Trunk the CUCM GK is on is not in the devicepool with the correct CM server group
01-23-2012 11:53 AM
The zone name was different. I corrected that, but trunk came up and went back down. The device pool is correct. I am sure that was a problem since I think someone changed that on the VCS. There is another issue preventing this trunk from coming up though
01-23-2012 01:01 PM
Do you have the IP addresses of your CUCM servers listed in zone subnets and also for VCS?
01-23-2012 01:17 PM
Hmm..where are they located? Not sure if I know what you mean right now. I cannot remember an area where i configure zone subnets in CUCM and I am basic on VCS
01-23-2012 01:18 PM
On the gatekeeper. If you want to post your GK config, it may help.
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