Unified Communications Infrastructure

Hello there,I have a Cisco 2921 CME Router.  It has 2 Numbers MFT Cards (1 Port each).  I have terminated 2 PRI lines on each of the card.On card one I have DID range 41292400 to 41292499 and my extensions are 2400 to 2499 and outgoing calls get rout...

Hey all,I have a CCO account and an active contact on our CUCM cluster. I need to download an ISO of CUCM 8.0.  All i'm seeing is .sgn in the cisco downloads section.Do i need to go through my vender to get replacement media?

Can someone help to clarify if viewmail 4.2 is supported by outlook 2007 and outlook 2010 under Windows 7 operating system?Probably it is too old to have a software compatiblity matrix.Thank you in advance

We have ICM 8.5.1 and Avaya CM 5.2 with AES 4.2.3.  When we send calls to the ACD using a Translation Route, the call arrives on the appropriate VDN and executes the correct Adjunct steps in the Vector but the PIM log the following errors:11:07:22:70...

Hi guys ,I am facing a probblem with my CUC 8.5 , everything works fine till i've installed a french locale.Now, when i want to send a message to a mailbox, the system response is : Translation from french : The system is unable to complete your call...

I have not been able to test this combination and looked at the compatibility matrix but didn’t find my answer. The customer is creating a new workstation build with Windows7 and wants to include viewmail in the build.  The matrix shows that they wil...

Hi,I have a Cisco Cius and whenever I stop using it and I leave it on my desk till the next day, fully charged, I find it off. I have to take the battery out then put it back in and then turn in on for it to work. Tho, sometimes, I have to plug it in...

Hi,I want to use the wallet card wizard from ciscounitytools and to do so I need to use the Informix ODBC drivers to link to Unity Connection.However I cannot find the the information required to set up a System DSN under Windows XP. Specifically I c...

Hi,I have been trying to get some info on CUWL - UCL licensing but not getting much answers. Would someone be able to clarify the following 2 questions for me?1) Can someone tell me what the difference is between CUWL and UCL licensing. I am looking ...

Hello all, we have recently upgraded to Unity Connection so our old Viewmail is compatiable anymore. We now need to deploy Viewmail 8.6.4 out to all users but during install/setup it asks for the name of the vm server, username and password. We are A...