IP Communicator 8.6.3

[neeraj.nair]

I have recntly installed the 8.6.3 version of CIPC.However ever since i installed that  I can no longer hear the tones when I dial out from the softphone.

I cannot always pick up an incoming call from the Cisco IPC popup that appears when a call comes in and the main Cisco IPC window is minimized? 

These two problems started after I deinstalled the old Cisco IPC and  installed the new, 8.6.3.0 version.

Any suggestions??            

[Saeed Syed]

Look for audio tuning wizard try with headphones and speakers.

[neeraj.nair]

Hi Saeed

1. The Audio Tuning wizard settings are fine but still cannot hear the tones when dialed out.

2. Any idea on the other issue " cannot always pick up an incoming call from the Cisco IPC popup that appears when a call comes in and the main Cisco IPC window is minimized?"

[Saeed Syed]

When you ran an audio tuning wizard did you actually hear sound via headphone ( Wireless or Wired)? or pc speakers. Go through an options for the minimization issue. I think there is an option for it.