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Migration from CUCM 6.0 to 8.5

isaqellari
Level 1
Level 1

Hello everyone,

One of our customers has two MCS7825H2-K9-CMA2 appliances and the CUCM version installed is 6.0,

because they purchased two years before two CM6.0-U-K9-7825= (SW Upgrade CM 5.1 to CM 6.0 - 7825) upgrades.

The products are covered with 2 CON-CSSPD-25H2CMA2 and 2 CON-SESW-M607825 supports.

Now we would like to migrate and virtualize the CUCM to 8.5 version.

Which would be a best solution for this upgrade ? Also wich will be the part numbers of the products.

What happens in case the 2 CON-SESW-M607825 supports are overdues.

BR,

Ilir

1 Reply 1

brehamil
Level 4
Level 4

Ilir,

Best route to understand SW upgrade options is via the IPCBU ordering guide covering CUCM:

http://www.cisco.com/web/partners/downloads/partner/WWChannels/technology/ipc/downloads/ip_comm_og_ucl_based_1021.pdf

I'm not certain regarding the smartnet - sounds like they need to follow established process for renewing overdue smartnet contract.

thx,

Brett