Unified Communications Infrastructure

Hi.I had followed all the steps of "Using Microsoft Exchange 2010 with Cisco Unity Versions 8.0, 7.0, and 5.0".  document.I used engineering specials 40 (ES 40) and  Unity Server Updates wizard ver 3.0.10But when,  I execute Message Store Config Wiza...

I have a Unity 4.0 system that is exhibiting the following behavior.Inbound calls go to voice mail. Recorded prompt notifies caller that they can press 1 to transfer to cell number.Caller input within the Unity subscribers account is programmed to "S...

i struggle with ipcc scripts. can someone pls explain how to make a message loop 30 sec and then 90 sec, until caller hangs up if no agents available. i have got it working to where the message is played that all agents are busy. i would like this to...

It is neccesary to buy LIC-ADJ-USR-AUDVID licences to use CUVA with a Cisco 7900 Series phone?Thank you!

RTMT correctly sends an alarm when the number of unregistered phones exceeds a threshold. This alarm is sent to net admin via an email.I want the email to include the ip address, and other relevant information for the phones which unregistered. Is th...

Any one using/deployed Telematrix phones with Cisco Call Manager

Hi,When i try to log in into CUPC i get the following error message "Unable to connect to network".I already read the Troubleshooting info where says to ensure that the following services are running:Cisco UP XCP Authentication ServiceCisco UP XCP Co...

Users are complaining that when 2 people access a single mailbox to retrieve call-in prescriptions that the messages are not deleted immediately. The first person listens and deletes the message but it is still being played for the 2nd person who is ...

I am using Cisco MeetingPlace Version: 8.0.1.3. Trying to integrate  with Microsoft exchange or outlook. I am following Cisco MeetingPlace  admin guide .. they guide me to add exchange server from folowing menu.however i got this error message :     ...

Hi.I have a cisco 2951 router with SRE-700 module and i want to install CUE on it. My router IP configuration is as follows:!interface GigabitEthernet0/0 ip address 10.200.190.225 255.255.0.0 duplex auto speed auto!!interface SM1/0 ip unnumbered Giga...

Having a bit of a brain cramp here, we have an "issue" where after a caller hears the 4  (or so) rings and the time the persons actual greeting hit is about 7 seconds or more depending if they delayed in recording their greeting. I thought in unity t...