12-27-2012 11:46 AM - edited 03-19-2019 06:04 AM
I'm setting my Unity Connection and I am with this situation
I've imported users from LDAP and it comes with the extension number 117XXX. This users on CUCM, has the Primary extension 7XXX.
Doing the test, the person calls me and leaves a message in the mailbox quietly, but the MWI does not work. For MWI work I had to edit the user and modify extension number to 7XXX and then deploy as alternate extension 117XXX on alternate number (but that's not what I want)
Is there any way to create a translation for when my MWI "turn on" for my number, he put the 11 in front?
My config is
Minha conf está assim
CSS_ MWI-SP
PT_MWI
PT_números de SP
VM_Pilot 7010
CSS_ MWI-SP
VM_PORT (Range do 7010 até 7057)
CSS_ MWI-SP
PT_MWI*
*this partition is inside of that CSS
MWI ON / OFF 7511 7512
CSS_ MWI-SP
PT_MWI
Kind Regards
12-27-2012 12:12 PM
Under the user settings go to "Message Waiting Indicators" and uncheck "Inherit User's Extension" and remove 11 from the extension.
Yosh
12-27-2012 12:24 PM
It's works, but it's brings another problem lol
My CUCM and Unity are centralized and I have like overlap numbers but on different partitions When calls are intersited i digit (intersite code + extesion) like 117641 and 217641. If I did it above I'll have this issues.
12-27-2012 12:32 PM
Have you setup partitions and search spaces in Unity to provide better call routing?
12-27-2012 12:36 PM
All of them are on the same partition. If I separet them to different partition but same search space (wich see each other) it could be work ?
12-27-2012 12:38 PM
You should create seperate search spaces. If you want to be able to call each other you should create the following:
Partition 11
Partition 21
Search Space 11
Partition 11
Partition 12
Search Space 12
Partition 12
Partition 11
Assign the partition and seach space to the users accordingly this way the users that need to reach a certain site first can.
Yosh
12-27-2012 12:40 PM
This is theory though just give both a try and see what you get.
Yosh
05-07-2013 10:16 AM
HI people. I solve this problem creating unique Extensions Number for all DNs on my Company. Even if we have "same" number on different sites, I can dial without access code on same sites by Translations Parttern. So that, on Unity Connection the number are unique.
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