unity 4.0.3 doesn't send vm-msg to some subscribers
I have a Unity 4.0.3 UM integrated with Exchange 2003
I have some users that do not recieve their voicemail in Outlook, form internal and external users (I tested that they receive vm-email only if the msg is registered from internal user using menu/addressBook and digiting Last name).
I can see all the messages stored on the \CommServer\UnityMTA folder.
...but this happens only to 15 users . There are 100 subrcibers!
I don't understant what is the problem, I restarted UMR service and reloaded Permission wizard.
but the problem persists
Error messages in the Event monitor are:
CiscoUnity_UMR Evint ID 137
Attempts to deliver UMR messages have failed due to Unity configuration or connectivity issues with the Partner Mail Server.
AvUMRSyncSvr will suspend message delivery for 300 seconds, after which message delivery will be attempted again.
During this outage, messages may accumulate in the temporary store. 0x00000238
CiscoUnity_UMR Evint ID 134
The unaddressed messages distribution list() was not found in the database. 872
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