Unified Communications Infrastructure

I've recently nstalled CUPS 7 and am also running CUCM 7.  CUCM is synced with LDAP Active Directory, and the LDAP authentication is enabled.  Users can login to the /ccmuser page to change their options, personal address book, etc.  They login with ...

I am trying to get Unity Connections 7.0.2 to integrate with Exchange 2007 so UC users can hear emails using TTS as well as Calendar integration.  I have verified that 143/tcp is open as I can telnet to the exchange server from other machines.  When ...

We are receiving the following error in our dbwalker:1183:(error) contact rule: Alternate has a switch ID that is not valid: 1You can correct this by going to the call handler or subscriber transfer page in the SA for this transfer rule and selecting...

Is it possible to answer calls from another extension with CCM?for an example, if i transfered a call to a wrong extension will i be able to get that call back to my extension if it is not answered by the other person?

We are on Version 8.0.0.535.   We began to experience issues today with the console not answering calls when the operator clicks on them.  We've tried to right click/answer as well.  I've not been able to recreate the issue.  It appears to happen at ...

Some, not all users are unable to use their phone for recording or playing messages while logged into ciscopca-inbox via IE, FireFox, . I am one of those users. I try to record or play a message, after 16 seconds my phone will ring but I am only gi...

I need to know the compatibility between windows 2008 Active Directory and Call Manager 4.1. I was told Call Manager4.1 was incompatibile with windows 2008 AD. Is that Active Directory 2008 Domain and Forest functional level? I'm moving forward with ...

Hi Guys,We have a remote site that uses extension mobility. All phones are configured with dummy extensions. All user extensions are assigned to UDPs. Users are logged in to phones all the time. Dummy extensions are in the 5xxx range, user extensions...

I have 1 ha pair and i single server and am trying to setup digital networking between the the ha pub and the single server. V7.1x . SIP integrated to CUCM7.x.If I hit unity server with a pilot of 7300  and try and locate a user that in on the anothe...

Hi everyone,i need the part number for the below MSC server. i know the one below might be end of life. what is the replacement?Part Number:MCS7825I4-K9-CMD1Description:Unified CM 8.0 7825-I4 ApplianceI could not get this part number on the configura...

Hi,I tried to install CUPS8.0 in vmware but I got error message about hardware not supoort.I'm using vmware workstation 7 running on mcs 7835h2.vmware hw configuration2 CPU320 GB HDD6144 memoryI'm not sure what I missed.Regards

Hello!We use Callmanager 4.3.To reduce costs we use a Topex Mobilink GSM gateway to make GSM calls. This works fine.If we make GSM calls to the Topex gateway, the calls are redirected to one single internal phone. This also works fine.Is it possible ...

Hi, our customer need to migrate a CUCM environment from V5.1.2 to V8.0.1.    Wonder what will be the proper path for it.    I couldn't find right document from Cisco Documentation site.     The only doc find was from 4.x using DMA to 7.12, but doesn...