I have an Unity Connection 8.5(1) with a Communications Manager 188.8.131.5200-2 , the SCCP integration between the servers works just fine.
But there is a problem , when I am trying to upload a ".wav" file to a greeting for a call handler from my PC , appears the following error: "upload failed to start the audio data to playback"
I did change the format for the file , changed the java version , and the issue remains.
I did a test , using a phone a record my voice then I saved the file to my PC , then I tried to upload that same file , but the error still appears.
Does someone know if there is a bug or something with this version of Unity Connection and this particularly process?
I know that what I am trying to do is possible , since I did it before in a another customer , but that customer had CUC 8.6 .
I cant do an upgrade to that version in this customer because the server does not support that version.
I hope someone could give me any help with this.
Solution for this issue is to un-install your present java version and install java 6 up 45.