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Beginner

Unity connection migration from 2.x to 8.x

We have a customer still running Cnxn 2.1.2 1000-380 on an MCS server. Recently they bought UCS servers for all UC products to upgrade, they have installed Unity connection 8.6.2.20000 and want to migrate users over from Cnxn 2.1.2 to 8.6 . I was hoping COBRA will do it looks like only version it is not supported is Cnxn 2.x . I searched on Cisco unity tools and cisco doc's I couldn't find anything how to migrate users from 2.x to 8.x.  my question is

1. Is there any option to migrate users from 2.1.2 to 8.6 ? customer wants users greetings and messages migrated over.

2. If not what is the best way to migrate users, I know we can upgrade current 2.x to 7.x then use COBRA tool to migrate, is this is the only possible option to migrade user greetings and messages?

Thansk for your help in advance.

2 REPLIES 2
Highlighted
Beginner

Unity connection migration from 2.x to 8.x

Hello

Just found the below document which details the upgrade from UCXN 2.x to 8.6 via a "Cisco Option Package"

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/upgrade/guide/8xcucrug008.pdf

Hope this helps

Cheers

Chris

Highlighted
Cisco Employee

Unity connection migration from 2.x to 8.x

Hi Balu,

The only way to migrate user greetings and messages is to upgrade the existing 2.x to 7.x and then take COBRAS or DRS backup ( Only if the IP/hostname details remain same) and restore it on New UCS server .

Also you need to follow this guide since you are migrating from MCS to UCS

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/upgrade/guide/8xcucrug025.html

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