We upgraded our Unity Connection from 2.X to 8.6.2 recently and we saw change in Email/SMTP notification, in CNXN 2.X when a user recieves Email Notification it used to list/send all "Unread" messages, for example if I have 2 unread messages already and if I get a new VM on my mailbox when I receive notification email I use to get information for all three "Unread" messages now I get only one for each VM and that is it. Is this changed in Unity Connection 7.x or 8.x or am I missing anything on the settings? Thanks for your help in advance.
Have you checked the settings available here;
Ron, Thanks for your response. Users get email notification without any issues but they use to get information about all the unread messages every time when they receive a new voicemail but now they receive info only about the new VM not other unread messages. I don't see we are missing any settings on this page unless you point me out. Thanks for your help .
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Do you have "All Messages" set?
|Step 10||In the Notify Me Of section, select the types of event that will cause Connection to send a notification to this device: |