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Beginner

Unity Connection v9.1 and ELM server

Dear All,


1>  Currently using unity Connection v7.1

2>  Planning to upgrade from v7.1 to v9.1

3>  I have installed the ELM as standalone server for managing licenses. But yet I have not created any instances for Unity Connection.

Please assist on point given below

1>  Will I able to upgrade Unity Connection v9.1 without creating any instances ELM server for unity connection? If NO, then please advise on it.

2>  Will I need to first create instances for unity connection? Or Will I need to first upgrade the Unity Connection?

3>  What is the best practice?

        

"Guys all support highly apriciate"

Thanks

AT

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Hall of Fame Community Legend

Unity Connection v9.1 and ELM server

Hi Amit,

Here we go

1. Yes, the upgrade can be done b4 creating the Product instance

2. The Connection upgrade will be the first step

3. Your method here would adhere to the Best Practice

Using Upgrade Process

If you are upgrading from Cisco Unity Connection Surviable Remote Site  VoiceMail 7.x or 8.x  to Connection 9.x., during the upgrade, the legacy  license information of the previous version is uploaded to Connection  9.x database.  After the completion of upgrade process, Connection 9.x  needs to be configured and synchronized with the ELM server. For more  information, refer to the ELM User Guide at http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/elmuserguide/9_0_1/CUCM_BK_E596FD72_00_enterprise-license-manager-user-90.html.

Once Connection 9.x is configured with the ELM server, the legacy  information is sent to the ELM server.  Now, you can migrate licenses  through the ELM server. For more information in migrating licenses  through the ELM server, refer to the "Migrate licenses using Upgrade  Licenses wizard" section of ELM user guide.


Warning You  must install all pre 9.x licenses to pre 9.x Cisco Unity Connection  Surviable Remote Site VoiceMail and Cisco Unity before you upgrade to  Cisco Unity Connection Surviable Remote Site VoiceMail release 9.x as  only the installed license informtation is considered as legacy license  data to migrate licenses. After you upgrade to Release 9.x, you can not  apply pre 9.x licenses to Cisco Unity Connection Surviable Remote Site  VoiceMail 9.x and you can not apply them using the Enterprise License  Manager.

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/9x/upgrade/guide/9xcucrug010.html#wp1134545

Cheers!

Rob

"Talk about a dream
Try to make it real" 

- Springsteen

Highlighted
Beginner

Re: Unity Connection v9.1 and ELM server

Thanks Rob for your quick responce.

One more concern rob, Please advice on given below steps

Plan to upgrade v9.1

Steps:

1>  Upgrade Unity connection v7.1 to v9.1

2>  After the completion of upgrade process, Connection 9.x  needs to be configured and synchronized with the ELM server.

Query:

1>  Is abow mention upgrade steps are correct or not?

2>  Will we able to connect the unity connection in to production network after the complete upgrade to v9.1?

If Yes, Then for how many days we can able to use it in production network without synchronized with ELM server?

If No,   Then how we will process for the same? Or Will we have to synchronized immediately after the upgrade complete to the unity connection v9.1?

Thanks

AT

Highlighted
Hall of Fame Community Legend

Unity Connection v9.1 and ELM server

Hi Amit,

You are most welcome my friend

Once you finish the upgrade to Unity Connection you

must set up the ELM connection/synchronize. You will have a

full 60 days at that point to bring your licensing into "compliance".

License Status in Cisco Unity Connection

#

When Cisco Unity Connection is connected with the ELM server and the   required number of licenses for the features are installed on the ELM   server, the license status becomes "Compliance". For example, if the  ELM  server is configured for 50 users, the Connection server can  request  for less than equal to 50 users to remain in "Compliance" mode.

#

If the required number of licenses are not installed on the ELM  server,  the license status becomes "Violation". However, you can still  use the  licensed features on Connection for 60 days, which is the grace  period.  During this grace period, you are required to obtain and  install the  required number of licenses or reduce the usage of the  licensed features  in order to avoid license violation. However, if you  do not take the  required action during the grace period, then license  status becomes  "Expire".

#

Once the license status of Cisco Unity Connection software changes to   "Expire", the software will stop functioning. The Connection server  will  not answer any calls to leave or retrieve voicemails. However, you  can  still add, modify or delete configuration data on the server. You  are  required to obtain and install the required number of licenses or  reduce  the usage of the licensed features to avoid license violation.  After  taking the required action, the license status changes from  "Expire" to  "Compliance" and you can use the licensed features on  Connection again.


#

Note After   obtaining and installing licenses for changing the license status from   "Expire" to the "Compliance", you must restart Cisco Unity Connection.

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/9x/administration/guide/9xcucsag310.html

Cheers!

Rob

"Talk about a dream
Try to make it real" 

- Springsteen

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