Title says it all. It's the weirdest thing, when I go to add a partition and click SAVE nothing happens. I'm using IE, I've tried Chrome but it doesn't seem to like 71. I restarted the Call Manager service but nothing. Is there a Enterprise or Servic...
The call manager is integrated with unity connection.here the ip phone is getting the voicemail and also MWI is working.but cannot hear the voicemail after login through the phone message button.Its going to to a greeting(System call handler)what sho...
Hello,As we know in linux based unity connection 7.1 there are three passwords: Administrator -platfrom- Password, Security password between nodes and Application User password that allow us access the GUI to configure users, voice mail ports....etc....
Hello list,Forgive me if this post is misdirected. I've searched a lot of the support documents and can't find an answer to this seemingly simple question that doesn't involve lots of coding.I'm running Cisco Unity Express 7. I've set up an auto-atte...
I had a crazy idea of attempting to make things more accurate for my company. As one of only two voice engineers I review the CDR data from solarwinds regularly to see what calls have failed or succeeded. Given this, people are humans and make mist...
If I create an end user in CUCM and give that user an IPCC extension, does the sync over to UCCX? Or is there something within UCCX that I need to configure as well? We have a couple of helpdesk agents starting at our company and I need to get them s...
Hello,I'm desinging a UCCX script ,I would like to play back caller voice mail message to the caller for review , I appreciate if you could advise me which step to be used in the situation?Thank you in advance for any help you can provide.
A call is handled by the UCCX server (CTI Route Point) script. At one point in the script, the call is transfered to the VM pilot. However, when it reaches CUC, it just hits the default greeting because the Calling and Called partys show as the VM ...
I have UCCX 8.5 and CUCM 8.0 how can i create a calling from out side and UCCX is responce that call.what is basic steps ? i try it but i m confused about steps from starting can i create a DN in CM for incoming calls ?
Hi,My client have an cluster of CUCM version 8.5 I tried to install CUEAC 8.6.2.11 in W2003 sp2. all install without errors, but whe a tried to open the webadmin page the system show me the error "The page Cannot be displayed".The server was a fresh ...
After setting up a voice enabled directory handler, when you call it and give the persons name, it does not transfer back to cucm to that persons extension. It just drops the caller to that persons VM box. My ports are enabled to make out bound calls...
Hi all,I'm in the process of setting up compliance monitoring in CUPS (version 8.5.2) and have built a Linux server running PostgreSQL version 8.4.Getting the compliance feature working in Presence is a two step process, the first of which I've compl...
Hi all,I was supprized that PGW 2200 is part of HCS suite while there is a EoS/EoS announcement for PGWhttp://www.cisco.com/en/US/prod/collateral/voicesw/ps6788/vcallcon/ps8362/product_data_sheet0900aecd80670040_ps556_Products_Data_Sheet.htmlhttp://w...
Hi,I have setup Cisco Jabber for iPhone on CUCM 8.6 but users cannot get through on dialing numbers. So I setup Application dial rules that do not seem to be working.Below are the numbers users dialXXX XXXX (Local)1 XXX XXX XXXX (Long distance)011 (f...
