Good day community,
We have a unity connect system that isn't online as of yet but through testing I found that when I call an extension that I have created on the system it plays a custom recording associated with the auto attendant which, was recorded when testing out how to build an auto attendant voice tree. Instead of giving the caller the voicemail system prompt to allow customers to leave a message it plays that custom recording, is there a way remove this to have callers hear the voicemail system prompts. You can dial the voicemail extension and hear the recording to retrieve your messages and setup your box. Is there a way to correct this issue and I'm not sure if the auto attendant is a default system call handler that can be deleted but, I think it is need for the voicemail and other transfers on the unity connect.
