10-04-2011 06:42 AM - edited 03-20-2019 06:02 AM
Hi,
I want to upgrade a customer from CUCM 4.x to 8.5, Unity to Unity Connection 8.x and then add CCX with 30 Premium Agents, as well as change the hardware to UCS.
I know of the 3&3 for both CUCM and Unity, but we would like to use CUWL.
As far as I can see you should use the CUWL-LIC-STD-K9, then select UWL-UPG-CM+UTY-ST as they already have CUCM and Unity.
CCX will then also be quoted seperately unless Pro licences are purchased, and then they will also need an upgrade to Premium
It also says that the CUCM and Unity software will not ship and the PUT should be used to obtain the software.
So my question is, if the customer currently does not have a UCSS contract, and he purchases the abovementioned part numbers (UCSS is included), can they then order the upgrade (CUCM & Unity) via PUT after ordering, or must they already have an existing UCSS contract covering version 4?
Thanks
10-04-2011 08:16 AM
CUWL includes ucss and will provide the software from put going forward
Thanks
Srini
10-05-2011 12:32 AM
Thanks Srini,
Just one more question, with regards to running MGCP on 8.5, what version of IOS do you need on the router.
I have heard that IOS 15 is required, but the only documentation I can find is that 12.4 is required for ver 7.1 and up.
So do you need IOS 15 or will 12.4 be sufficient?
Mike.
10-05-2011 04:28 AM
Ok found the answer you need at least 12.4(20)T.
A good document to read with all the SIP,H.323 and MGCP features available on which versions:
http://www.cisco.com/en/US/prod/collateral/routers/ps259/product_data_sheet0900aecd8057f2e0.pdf
03-27-2012 01:39 AM
Great document indeed! Thank you.
10-05-2011 05:38 AM
Yep looks you found the same link I was going to send, yes it isn’t a requirement..
Thanks
Srini
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