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UCS B200 M2 KVM Console Session - Mouse not responding

Dear All,

I am having issue with mouse click.

I launch KVM console window and startup my W2k8 R2 OS. All the time keyboard and mouse are responding well Except, sometime when i use mouse to click here and there, its not reponding. I am very frustrated with this behaviour.

Remark: I check some forum discussion which says to Enable Legacy_USB_support. In my case it is Enabled.

Hope someone can point me to resolve the issue.

My environment:

1) UCS 6248UP

2) UCS 5108

3) UCS B200 M2

4) Version: 2.0(3b)

1 Reply 1

padramas
Cisco Employee
Cisco Employee

Hello Mohamed,

There is known issue with default Windows video / mouse drivers.

https://supportforums.cisco.com/message/3466925

Can you please update the drivers to latest version and verify the behavior ?

Driver download link

http://www.cisco.com/cisco/software/release.html?mdfid=283853163&flowid=25821&softwareid=283853158&release=2.0%284%29&relind=AVAILABLE&rellifecycle=&reltype=latest

Padma

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