10-17-2015 06:25 PM - edited 03-01-2019 12:24 PM
Everyone,
I have installed UCS Director 5.3.0
I am trying to setup the Amazon EC2 Cloud and I keep getting an error message (Cloud with name Amazon is not reachable)
This is what I see in the error log, but I have no clue what could be causing this:
2015-10-18 01:02:22,572 [pool-1-thread-7] INFO getInitialFormData(APIProvider.java:1152) - FORM INIT AccountsFeature.forms.cloud.add 2015-10-18 01:02:25,939 [pool-1-thread-8] INFO validateForm(APIProvider.java:1187) - FORM VALIDATE AccountsFeature.forms.cloud.add 2015-10-18 01:02:25,951 [pool-1-thread-8] INFO validateForm(CloudsAddForm.java:919) - ******validateForm called******** 2015-10-18 01:02:43,910 [pool-1-thread-9] INFO doFormSubmit(APIProvider.java:1230) - FORM SUBMIT AccountsFeature.forms.cloud.add 2015-10-18 01:02:43,916 [pool-1-thread-9] INFO createAccount(CloudsAddForm.java:1414) - useCredentialPolicy false 2015-10-18 01:02:43,930 [pool-1-thread-9] INFO validateForm(CloudsAddForm.java:919) - ******validateForm called******** 2015-10-18 01:02:43,934 [pool-1-thread-9] INFO validateSubmit(CloudsAddForm.java:989) - ******validateSubmit called******** 2015-10-18 01:02:43,939 [pool-1-thread-9] INFO validateSubmit(CloudsAddForm.java:996) - ******validateSubmit called********false 2015-10-18 01:02:43,939 [pool-1-thread-9] INFO isCloudReachable(CloudStatusValitdator.java:112) - AMAZON EC2 Test connection called for the account: Amazon 2015-10-18 01:02:43,940 [Thread-672] INFO getAllInstanceData(AmazonAPIWrapper.java:328) - In GetInstance Data 2015-10-18 01:02:43,996 [Thread-672] ERROR getAllInstancesData(AmazonInstance.java:1304) - Exception while getting Reservation List java.lang.Exception: java.lang.Exception: AmazonServiceException: Status Code: 400, AWS Service: AmazonEC2, AWS Request ID: 34bad43b-332e-4787-8c68-a392109e973c, AWS Error Code: RequestExpired, AWS Error Message: Request has expired. Timestamp date is 2015-10-18T01:02:43.943Z at com.cloupia.service.cIaaS.ec2.DescribeAmazonInstance.getAmazonInstanceData(DescribeAmazonInstance.java:47) at com.cloupia.service.cIaaS.ec2.AmazonInstance.getAllInstancesData(AmazonInstance.java:1301) at com.cloupia.service.cIM.inframgr.amazon.AmazonAPIWrapper.getAllInstanceData(AmazonAPIWrapper.java:329) at com.cloupia.service.cIM.inframgr.amazon.AmazonUtil.getStatus(AmazonUtil.java:89) at com.cloupia.service.cIM.inframgr.amazon.AmazonUtil.isReachable(AmazonUtil.java:56) at com.cloupia.lib.cIaaS.common.CloudStatusValitdator.isAmazonEC2CloudReachable(CloudStatusValitdator.java:255) at com.cloupia.lib.cIaaS.common.CloudStatusValitdator.access$800(CloudStatusValitdator.java:23) at com.cloupia.lib.cIaaS.common.CloudStatusValitdator$AmazonEC2Checker.run(CloudStatusValitdator.java:455) Caused by: java.lang.Exception: AmazonServiceException: Status Code: 400, AWS Service: AmazonEC2, AWS Request ID: 34bad43b-332e-4787-8c68-a392109e973c, AWS Error Code: RequestExpired, AWS Error Message: Request has expired. Timestamp date is 2015-10-18T01:02:43.943Z at com.cloupia.service.cIaaS.ec2.DescribeAmazonInstance.getDescribeInstanceData(DescribeAmazonInstance.java:74) at com.cloupia.service.cIaaS.ec2.DescribeAmazonInstance.getAmazonInstanceData(DescribeAmazonInstance.java:44) ... 7 more Caused by: AmazonServiceException: Status Code: 400, AWS Service: AmazonEC2, AWS Request ID: 34bad43b-332e-4787-8c68-a392109e973c, AWS Error Code: RequestExpired, AWS Error Message: Request has expired. Timestamp date is 2015-10-18T01:02:43.943Z at com.amazonaws.http.AmazonHttpClient.handleErrorResponse(AmazonHttpClient.java:644) at com.amazonaws.http.AmazonHttpClient.executeHelper(AmazonHttpClient.java:338) at com.amazonaws.http.AmazonHttpClient.execute(AmazonHttpClient.java:190) at com.amazonaws.services.ec2.AmazonEC2Client.invoke(AmazonEC2Client.java:6184) at com.amazonaws.services.ec2.AmazonEC2Client.describeInstances(AmazonEC2Client.java:2785) at com.cloupia.service.cIaaS.ec2.DescribeAmazonInstance.getDescribeInstanceData(DescribeAmazonInstance.java:59) ... 8 more
10-19-2015 07:39 AM
Have you looked at the deployment guide for managing cloud accounts?
http://www.cisco.com/c/en/us/td/docs/unified_computing/ucs/ucs-director/public-cloud-mgmt-guide/5-0/b_Public_Cloud_Mgmt_Guide_50/b_Public_Cloud_Mgmt_Guide_41_chapter_011.html
10-19-2015 03:07 PM
Yes, I have followed it step by step.
I can connect to Amazon AWS from other clients, consoles and so on.
I just get the immediate message: Cloud with name Amazon is not reachable.
I also can connect to the Amazon Instance via SSH , so I know the external connection is UP.
I can also PING the Amazon Instance via the Command line from UCS Director Server.
10-20-2015 01:38 PM
Everyone,
This is resolved..
Thanks,
Cliff
05-08-2017 06:00 PM
Can you provide troubleshooting steps. As I am facing the same issue.
05-24-2017 07:22 PM
Fixed it. Apart from fixing Outbound connection make sure your server is in right timezone and has correct time.
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