UCS Error F0391

[spishko]

I have had 2 separate UCS implementations in separate data centers throw F0391 errors today.  Both are cleared but I want to understand what is happening and how to avoid these in the future.  I have searched the web and support forum and have not come up with a good match.  I have used the Cisco bug search tool and have come up empty.  The Cisco UCS Faults and Error Messages Reference has the error code listed but there is no explanation, and the recommended action is to research on the web and if unsuccessful open a TAC case.

Here is what the call home message looks like and I am attaching a screen shot as well.

Time of Event:2015-07-21 06:35:23 GMT-07:00

Event Description:Power supply 1 in chassis 1 voltage: upper-non-recoverable

Severity Level:6

Any help is greatly appreciated.  Thanks.

[Saurabh Kothari · Accepted solution]

hey,

check the bug:

https://tools.cisco.com/bugsearch/bug/CSCus89837/?reffering_site=dumpcr

Workaround:
This issue is cosmetic in nature. Firmware upgrade to be release to resolve this matter.

you may open the IOM tech-support file:-

Admin > TechSupport Files > Click on the + sign > Create and download a tech-support file >

choose Fabric-extender > provide the ID(chassis#)

once you have the bundle:

check the file - IOCard1_TechSupport\techsupport_detailed_iocard2\cmc\log\pwrmgr  and relate it to the bug.

You might also open a TAC case for the same.

-Saurabh

[spishko]

Thank you.  I appreciate the help.

[Saurabh Kothari]

Appreciate it :)

cheers

[johnd0e88]

Just for a little more info:

http://www.cisco.com/c/en/us/support/docs/field-notices/639/fn63971.html

[spishko]

Thank you.