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what do I need to upgrade my Unity from 8.0.3 and CM from 8.5.1 to the newest versions?

Fereydoon Tahmooressi
Level 1
Level 1

‎12-22-2014 08:55 AM - edited ‎03-01-2019 11:57 AM

what do I need to upgrade my Unity from 8.0.3 and CM from 8.5.1 to the newest versions?

Thanks

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3 Replies 3

Ferdinand Guasque
Level 1
Level 1

‎01-21-2015 02:55 PM

Hi Fereydon, do you have an existing smart net contract?

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Fereydoon Tahmooressi
Level 1
Level 1
In response to Ferdinand Guasque

‎01-21-2015 02:58 PM

I believe so.

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Ferdinand Guasque
Level 1
Level 1
In response to Fereydoon Tahmooressi

‎01-21-2015 03:02 PM

Hi Fereydoon, since you have a smartnet contract you should be able to download the links for your software when you log in to your Cisco ID on the website as for the step by step process here are a few links to help you out.

Unity : http://www.cisco.com/c/en/us/support/unified-communications/unity-connection/products-installation-guides-list.html

Call Manager: http://www.cisco.com/c/en/us/support/unified-communications/unified-communications-manager-callmanager/products-installation-guides-list.html

Hope this helps,

 

 

 

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