Inventory Collection Failed on IMC Supervisor

[omer.ucler1]

We use rack server monitoring with Cisco IMC Supervisor 2.1.0 

During the Inventory Collection we are taking some error. (Inventory Collection Failed)

We have some investigates this error messages on the Internet. We matched this link https://quickview.cloudapps.cisco.com/quickview/bug/CSCuu93239

If we look at the logs on the server that receives the error message, it is mentioned that the problem can be solved by the firmware upgrade process.

CIMC Upgrade from 2.0.3i to 2.0.9l  then Re-discover and get Inventory failed again.

When I look at the logs of the server that is receiving the error, I see that the opened session is closing immediately. 

Thanks.

[Kirk J]

Greetings.

Can you confirm your current error log snippet from your CIMC?

Does it still show "Internal error occurred while processing XML API request. CIMC system resources busy"?

If you still see that, you will want to open a  TAC case, and have them verify if you are still hitting a memory leak, or some other condition causing the XML queries from IMC SUP to fail.

Thanks,

Kirk...

[omer.ucler1]

On the CIMC logs:

pam_auth_status(xmlapi:session): User=admin closing session from host=X.X.X.X

pam_session_manager(xmlapi:session): TYPENAME=xmlapi SESSION_ID=3

Session close (user:admin, ip:X.X.X.X, id:3, type:xmlapi)

 pam_session_manager(xmlapi:session): session (3) closed for user admin

On the IMC Supervisor screen:Inventory Collection Failed

How do you understand CIMC system resource busy,memory leak and other causes?

(CIMC logs and IMC Supervisor do not show anything)

Thanks.

[Kirk J]

There are numerous logs files in the CIMC, that are not exposed to the CIMC end user GUI.

I would open a TAC case to have this further investigated.

What is listed in on this server's CIMC summary page, on the PID line?

Thanks,

Kirk...