Reading s.m.a.r.t. counters Cisco C240 M3S - VMware ESXi 5.5

[Martin Quigley]

Have a 4 node VMware VSAN cluster running ESXi 5.5 and VSAN 5.5  I am trying to read the s.m.a.r.t. data off the drives as per VMware KB https://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=2040405 but all I get is N/A

Controller is LSI MegaRAID SAS 9271-8i.  All drives are configured as RAID-0.

Any ideas?

esxcli storage core device smart get -d naa.600605b008ee2aa01dde25874e2adfbb
Parameter                     Value  Threshold  Worst
----------------------------  -----  ---------  -----
Health Status                 N/A    N/A        N/A
Media Wearout Indicator       N/A    N/A        N/A
Write Error Count             N/A    N/A        N/A
Read Error Count              N/A    N/A        N/A
Power-on Hours                N/A    N/A        N/A
Power Cycle Count             N/A    N/A        N/A
Reallocated Sector Count      N/A    N/A        N/A
Raw Read Error Rate           N/A    N/A        N/A
Drive Temperature             N/A    N/A        N/A
Driver Rated Max Temperature  N/A    N/A        N/A
Write Sectors TOT Count       N/A    N/A        N/A
Read Sectors TOT Count        N/A    N/A        N/A
Initial Bad Block Count       N/A    N/A        N/A

 #

[Kirk J]

Greetings.

I'm don't think vmware can natively read them behind the megaraid controller but you can pull similar info with the LSI storcli utility.

Here's a sample of what storcli output will get:

/opt/lsi/storcli # ./storcli /c0/eall/sall show all

Drive /c0/e252/s8 - Detailed Information :
========================================

Drive /c0/e252/s8 State :
=======================
Shield Counter = 0
Media Error Count = 0
Other Error Count = 0
Drive Temperature = 41C (105.80 F)
Predictive Failure Count = 0
S.M.A.R.T alert flagged by drive = No

Drive /c0/e252/s8 Device attributes :
===================================
SN = abcdefghijklmn
Manufacturer Id = HGST
Model Number = HUC101812CSS200
NAND Vendor = NA
WWN = 5000CCA02D0E1053
Firmware Revision = A703
Firmware Release Number =
Raw size = 1.090 TB [0x8bba0cb0 Sectors]
Coerced size = 1.089 TB [0x8b94f800 Sectors]
Non Coerced size = 1.090 TB [0x8baa0cb0 Sectors]
Device Speed = 12.0Gb/s
Link Speed = 12.0Gb/s
Write cache = N/A
Logical Sector Size = 512B
Physical Sector Size = 512B
Connector Name = Port 4 - 7 x1

Drive /c0/e252/s8 Policies/Settings :
===================================
Drive position = DriveGroup:6, Span:0, Row:0
Enclosure position = 0
Connected Port Number = 7(path0)
Sequence Number = 2
Commissioned Spare = No
Emergency Spare = No
Last Predictive Failure Event Sequence Number = 0
Successful diagnostics completion on = N/A
SED Capable = No
SED Enabled = No
Secured = No
Locked = No
Needs EKM Attention = No
PI Eligible = No
Certified = No
Wide Port Capable = No

I also installed the LSI CIM provider, which gave me more detail in the vsphere GUI client health view for storage, but still don't get any info from the esxcli storage core device smart get -d output.

One thing I haven't tried is changing the disks to jbod mode, to see if the smart status queries succeed.

Thanks,

Kirk...