Heads Up :
The post you are writing will appear in a public forum. Please ensure all content is appropriate for public consumption. Review the employee guidelines for the community here.
I'm trying to build a SPANless call recorder. It's registered as a SIP trunk and hooked up as a call recorder. I have a phone setup for automatic recording and when it's on a call I get 2 INVITEs and then 2 RTP streams. It does work but only sometime...
I am able to get access tokens from an Identity Service node. However, if there are multiple nodes how can I figure out which one I should send the request to? Is there a way to figure out if a node is down or not before sending the request to get th...
Is there a way to get the ID of the user in Finesse when I only have a bearer token for authorization? I don't see anything like /finesse/api/User/me. The bearer token is from Cisco Identity Service so I can't use return_user=yes in /desktop/sso/toke...
I've added a client in Identity Service Management which gave me a client_id and I added a redirect_uri in there, but there's no client_secret. I am able to get an authorization code by hitting /ids/v1/oauth/authorize but I cannot get a token by pass...
I would like to make a request to https://finesse-domain/desktop/sso/token from another domain (not the finesse-domain from the request). I am able to do this from Postman but it results in a CORS issue from the browser. I don't get CORS problems whe...
I'm making the request directly to Cisco Identity Service instead. I can't use the SDK because it's Java, but I have been able to make OAuth requests and refresh tokens and so on.Would there be any problem doing it this way?
12.0(1)CORS is working for requests like /finesse/api/User/0002145/ReasonCodes?category=NOT_READY but not for the SSO token request at /desktop/sso/tokenDo we need 12.5 for CORS with SSO?