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Is the latest firmware for the Cisco 78xx phones with 3PCC: 11.3.3 MSR2 released on 14-Dec-2021; or11.3.5 released on 16-Sep-2021? And can anyone explain why the naming is so confusing?
Hello, When using a Cisco 78xx designed for SIP/3PCC/MPF the following two bugs occur in relation to the XML directory: 1.) The phone will crash and reset when using "MPP Reverse Name Lookup for Incoming and Outgoing Calls", if it receives an invalid...
Hi, I have a 7841 with the multi platform firmware (or whatever the SIP one is). When you add a XML Directory Service URL it works just like the SPA phones did. I gather it also has a feature where it looks up the XML Directory for the phone number w...
Hello, With my old SPA phones I used to be able to go to http://{thephoneIP}/status.xml and it would show me the phone's status in XML format. With my 7841 it says "403 Forbidden. Need Admin Access" but I can't see any obvious way to turn on this adm...
I've found out through experimentation that the phone simply expects the normal XML directory. It will then find the entry that corresponds with the incoming or outgoing phone number and display it accordingly.
Thanks but this is for a 3PCC phone so there is no CUCM involved. It's what is referenced here: https://community.cisco.com/t5/collaboration-voice-and-video/mpp-reverse-name-lookup-for-incoming-and-outgoing-calls/ta-p/3985959