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Hi I been reading about passing variables between scripts and ended up at this discussion https://community.cisco.com/t5/contact-center/uccx-11-5-session-data-issue/td-p/3734009 explaining that you should not use the get session info and mapping id ...
Hi Wondering if someone can help here. Is there a way to use Cisco Customer Virtual Assistant with UCCX? The white paper here: https://www.cisco.com/c/en/us/products/contact-center/unified-contact-center-express/white-paper-listing.html for UCCX and ...
@Jonathan Schulenberg thank you for your reply. Before i see your reply i was playing around and managed to get it working in test environment by using a set session info step on script 1 and mapping the voicemail variable in the context to that. on ...
@ptindall Thank you for that. i actually stumbled upon your twitter while researching about this subject after i posted the question which led me to your box examples and San Diego session which i watched twice already. pretty impressive work. The o...
