Possibly related to the other issue just recently posted but looks like a slightly different scenario. Creation of new fields works OK but creating a fieldset and adding them fails with authorisation error referencing the field just created. 12:2...
Search behaviour has just become a little strange. Currently, I can search on Context_Country = "renoir" and retrieve a customer when Context_Country actually contains "France".The customer data retruned is --{ "Alias_ID": "default", "Context_...
I see a fairly infrequent but definitely recurrent issue where the plugin update fails, leaving a a corrupt/partial plugin file that has now overwritten the decent (previous) one. The means the CS client application cannot be restarted without manu...
Gerry,
It does become a bit clunkier with SMS if messaging becomes unreliable but even with calls you have to allow a reasonable time to answer and for the recipient to respond. Calling is a bit more robust in knowing that the call transfer leg was ...
Gerry,
Your call flow is achievable exactly as described but unfortunately not on CCX or WxCC. On CVP it is possible using an enhanced bridged transfer element to perform whisper transfer with explicit accept/reject by the called party. Many years ...
The TCL app doesn't use PVDM resources but the calls you setup could do, depending on the configuration. Normal DSP rules apply as for any other calls transiting the gateway.
The outbound TCL app is not a heavyweight application. It should have a s...
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