About ptindall

ptindall · 02-11-2017

Possibly related to the other issue just recently posted but looks like a slightly different scenario. Creation of new fields works OK but creating a fieldset and adding them fails with authorisation error referencing the field just created. 12:2...

ptindall · 10-13-2016

Getting unreliable, poor performance and request timeouts since update to 2.0.2-10359 happened today. Are there known issues right now?

ptindall · 05-31-2016

Search behaviour has just become a little strange. Currently, I can search on Context_Country = "renoir" and retrieve a customer when Context_Country actually contains "France".The customer data retruned is --{ "Alias_ID": "default", "Context_...

ptindall · 05-31-2016

I see a fairly infrequent but definitely recurrent issue where the plugin update fails, leaving a a corrupt/partial plugin file that has now overwritten the decent (previous) one. The means the CS client application cannot be restarted without manu...

ptindall · 03-31-2016

https://context-service-downloads.rciad.ciscoccservice.com/doc/latest/javadocs/ is giving a 404

ptindall · 04-06-2023

The mechanism allows a CVP app to swap the TCL app that is currently active in the call signalling path. In very simple terms, it requires communication from CVP to the currently active app, telling it to terminate gracefully and handoff the active ...

ptindall · 03-27-2023

Unfortunately, response headers are not exposed by the out-the-box HTTP client element so you'll have to resort to a custom one. You could build from scratch, try extending the element class for the out-the-box element or it might be quicker to repu...

ptindall · 03-24-2023

Good to hear you have it working and finding it useful. I'll attempt to answer your questions -- 1. The HTTP GET request made by the TCL app uses the URL you provide in the Studio element settings. You can include a query string on that URL so add...

ptindall · 03-15-2023

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/pcce/pcce_12_6_1/configuration/guide/pcce_b_admin_configuration_guide_12_6_1/pcce_b_admin_configuration_guide_12_5_2_chapter_01111.html#CCVP_TP_M360F37C_00 This is a PCCE...

ptindall · 03-10-2023

Try this https://twitter.com/tindallpaul/status/1231654848933879808?s=46&t=Zj8NRkbqda7kBvxDrEgh1A

Member Since	‎07-20-2009 04:03 PM
Date Last Visited	‎04-17-2023 02:09 AM
Posts	344
Total Helpful Votes Received	503

User Statistics

User Activity

Not authorised to reference existing field

Repeated timeouts

Search returning bizarre results

Recovery from failed plugin update

Javadocs gone missing

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