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Hello All, I have been trying to get the callback feature working for one of our customers in their UCCX setup. Unfortunately, it fails. I have tried lot of iteration to keep the script simple and have also done lot of trail and error but nothing see...
Hello All, One of our customer is moving from Cisco UC setup to Zoom Enterprise calling, we are in the process of helping them with Migration. We have a requirement of moving the fax lines which are currently connected to our VG2921 & VG310. The call...
Hello, We have been facing issues with backup of drfcomponent.XML & Processnode.XML files to our backup servers during scheduled Backup in our CUCM 11.0 servers.We have been using Titan FTP server for Backup. I see error on backup statusERROR: Unable...
Hello All, Thank You for your response, I was able to figure out the issue after hours of reactive debugging. The callback fails only when callers disconnect the call after recording their message. UCCX considers this as a abandoned/terminated call b...
Hi Vijendra, Thank you for your response!! Both our VG2921 & VG310 are using MGCP at the moment. converting them to use SIP seems like a viable option. however, customer is planning to Migrate completely from Cisco to Zoom. Also, all numbers connecte...
Hello All, I was able to resolve this Issue by cleaning up old backup files from our backup folder, as I mentioned earlier back dated old UCM backups was causing this error. clearing it paved way for 100% successful backup. Thank you everyone. Regard...
Hello, I did some digging and turns out the CUCM Backups have not been purging lately, the cucm backups have been retained for more than Past 6 months, amounts to 90GB of Data. which shouldn't be the normal scenario while we have configured CUCM to o...
