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I have problem with Media Routing Domain for Chat, when I login with Skill Group for chat appear error:
"Login was not successful to one or more Media routing Domains. Please contact our administrator for verification of agent configuration in Cisco...
Hello experts,currently I have 2 links L2L, for one link routed a network 10.1.1.0/26, by the second link is routed other networks on my network.I Need routed the network 10.1.1.0/26 by the two links, but always take the link 1.I tried to add the net...
Alguien sabe si se puede integrar el Cisco Unified Communications Manager con Cisco Works, en caso de poder tendran algun link o documento para ver como se hace???Muchas gracias por sus comentarios.
Finally I opened a case with TAC and the resolution to the issue was to erase all the configuration and generate it again, I did not change anything, it was just to clear and create again
Thanks for your help
Hi,
it doesn't work, after restart services, I note the following, if I remove the chat license the problem does not appear.
I think my problem do not for name for MRD, because I changed and appear the same message with new name.
thanks in advance...
Hi,
My version is 11.5.1.
What cisco services did you restarted?
for email my media routing domain is working fine, I used name MRD_ECE_Email
I changed name for ECE_Chat and give same error.
Lee Steve
Ramamoorthy,
I create a new entry point, the media routing domain is called MRD_ECE_Chat and media class name ECE_Chat.
Into installation guide use the same names, but I have error when I use skillgroup for Chat
thanks for your help
