Andy, how timely.  I was searching around with the same question and found this.http://www.citrix.com/products/netscaler-application-delivery-controller/how-it-helps/cisco.htmlI haven't read all the links in it but I'm suspecting that this may answer...

The Bill of Materials (BOM) for the UCCE version your running has SAN requirements defined. I've done this in the past for an HDS Db without any issues./Jeff

Do you want to place the HDS Db data device(s) on the SAN or the entire SQL instance?In ICMDBA, when you are building the HDS Db just select the drive that holds the SAN drives for the HDS data device(s). Follow MS requirements for splitting data an...

I hear you. The value of ccusergroup is of the users. If/when we don't use it we don't get much value out of it. I think it's value is somewhat diluted by this list (which is a smattering of every Cisco 'contact center' product). I actually prefe...

Send an email to adminccusergroupcom and have them check the status of your account. There were some issues in the past but my understanding is that these were repaired./Jeff