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Configured the two connections as per CISCO installation guide but service is still down. Please advice on checks to be done and possible causes. Thanks a million!Regards,E Long
When trying to startup MR-PG so that web channel routing can be delivered, the MR-PG startup window gives the following error:Unable to register with MDS processLast MDS error: client is already registeredIt then initiates a system shutdown that need...
I tried to login for the Caller using the 'Call Me' link instead of 'Meet Me'. It requires us to select a skill but no skills are available for selection and we are prevented from loggin in. It says 'Please select a skill'. How do I configure a skill...
Logger is setup and runningRouter is setup and runningPG1A for CM is setup and when it runs gives the error:PG1A opc WINDOW:17:59:31 pg1A-opc Error acknowledgment received from Peripheral 5000 Message Type = 12 Peripheral State = 2. 17:59:31 pg1A-opc...
Hi,I have actually checked the other forums and realized that I have not set the CallRouter configuration to accept 3 PGs. When I run setup and put that in, the old error message is gone but comes up with this new problem:Connection to MR application...
Hi,I have edited the registry with path HKLM\SOFTWARE\Cisco Systems,Inc\ICM\icm01\PG3A\MDS\Processwhere icm01 is the ICM instanceand the keysMDSPort from 44040 to 44050ANDStateXferPort from 44041 to 44051(just changing MDSPort ONLY also causes the sh...
Hi Jeff,You also mentioned that the hack is only supported for lab install but not production. The question is how will the software tell whether it is a lab install or a production install, and then decide to support or not support the hack? Thanks!
Hi Jeff,I do have more than 2 PGs: 1 for CallManager, 1 for IP-IVR and another for MR-PG.You mentioned about changing the registry in MDS in the PG instance. Can you please direct me to the correct key, ie.HKEY_LOCAL_MACHINE -> SOFTWARE -> Cisco Syst...
Hi,It seems that the shutdown is caused by MDS service contention by the IP-IVR PG and the MR-PG. If I were to start the IP-IVR PG first and try to start the MR-PG, the shutdown initiates... and if I were to start the MR-PG first, and IP-IVR PG later...
